Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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KEVIN FOX

KEVIN FOX

Indialantic,USA

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. I'm a trained dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

DELIVERY DRIVER

Proximity Global Logistics
Laurel, Maryland
08.2022 - 10.2023
  • Delivered for an Amazon contracted company in Laurel, Maryland and in and around the D.C. metro area on the Maryland side, as well as into Washington, D.C.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Navigated routes with relevant map programs and GPS systems.
  • Utilized GPS and maps for efficient route planning.
  • Processed shipment documents neatly and efficiently for each load.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

IT HELP DESK, WAREHOUSE WORKER, DELIVERY DRIVER

Open Technology Group
Silver Spring, Maryland
05.2021 - 08.2022
  • Company Overview: An FDA contracted company
  • Delivered IT equipment, and worked in an FDA-controlled warehouse.
  • Learned how to do basic IT help desk work with on the job training.
  • Had government clearance.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Staged and sorted multiple types of products for loading.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Assisted in packaging and labeling of products for shipment.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Delivery Driver

Need It Now Delivers
Rockville, Maryland
11.2019 - 05.2021
  • Delivered for an Amazon contracted company in and around the D.C. metro area in a van and step van.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Utilized GPS and maps for efficient route planning.

Delivery Driver, Warehouse Worker, Cable Puller

James Electrical Control
Upper Marlboro, MD
06.2009 - 06.2019
  • Worked as a warehouse worker when I first started out, then started delivering.
  • I delivered electrical and communication equipment in and around the D.C. metro area to different government job sites such as DOJ, FDA, NIH, Navy.
  • I also worked on pulling and jacking cables at the FDA, NIH, DOJ and Navy as well.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed household errands and other essential duties.
  • Identified needs of customers promptly and efficiently.
  • Dug trenches and created holes to pull conduit and install supports.
  • Ran cables inside walls, within trenches and suspended in air in both residential dwellings and commercial buildings required for security system operation.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Packed boxes and stock using organizational guidelines.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Staged and sorted multiple types of products for loading.
  • Assisted in packaging and labeling of products for shipment.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Used pallet jacks to move items to and from warehouse locations.

Education

HIGH SCHOOL DIPLOMA -

Rockville High School
Rockville, MD
06-2009

Skills

  • Merchant Mariner Credentials
  • TWIC card
  • Passport
  • Coast Guard medical certificate
  • IT support
  • Customer service
  • Windows proficiency
  • STCW certification
  • Survival skills at sea
  • Fishing techniques
  • Boat handling
  • Multitasking
  • Verbal communication
  • Time management
  • Critical thinking
  • Customer relations
  • Goal orientation
  • Problem-solving

Certification

  • Merchant Mariner Credentials
  • TWIC Card
  • Passport
  • Coast Guard medical certificate
  • STCW certification

Accomplishments

  • Always delivered on time
  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

DELIVERY DRIVER

Proximity Global Logistics
08.2022 - 10.2023

IT HELP DESK, WAREHOUSE WORKER, DELIVERY DRIVER

Open Technology Group
05.2021 - 08.2022

Delivery Driver

Need It Now Delivers
11.2019 - 05.2021

Delivery Driver, Warehouse Worker, Cable Puller

James Electrical Control
06.2009 - 06.2019

HIGH SCHOOL DIPLOMA -

Rockville High School

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