Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Kevin Frederick

Drummonds,TN

Summary

Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance.

Overview

12
12
years of professional experience

Work History

Service Technician

Numotion
Memphis, TN
01.2023 - Current
  • Diagnose and repair electronic and mechanical problems on power wheelchairs.
  • Communicated with customers regarding concerns and resolutions.
  • Trained and educated customers and caregivers in the proper use,care,and safety of equipment.
  • Worked with customer service team to coordinate daily routes and coordinate order processing.
  • Completed documents in timely and accurate manner.
  • Gather information for parts needed to repair equipment.

Production Assembler

Indmar
Millington, TN
02.2021 - 01.2023
  • Installed supercharger, turbocharger, and high performance intake
  • Installed fuel injectors, fuel rails and throttle body
  • Installed sparks plugs.
  • Installed johnson pump.
  • Installed alternator bracket and belt tensioner.
  • Installed lift rings.
  • Installed water neck and thermostat.
  • Built and Install oil/water distribution housing.
  • Installed flywheel.
  • installed oil pan and pick up.
  • Masked engine to be painted with marine paint.

Senior Customer Service Representative

Xerox
Memphis, TN
11.2014 - 02.2021
  • Performed preventative maintenance on printers.
  • Diagnose and repair electronic and mechanical problems on printers.
  • Drive business value for customers, shares holders, and business partners.
  • Meet internal and external customer's requirements and expectations.
  • Solve customers concerns at a high level of satisfaction.
  • Manage parts inventory.
  • Identify software problems and load software patches to fix machine.

Industrial Maintenance Technician

Remington Arms Company
Lonoke, AR
10.2012 - 08.2013
  • Operated and repaired lead extruder, formers, and head turn machines.
  • Performed change overs on extruder and head turn machines.
  • Operated forklift to load lead products on machine and move output to storage space for next line use.
  • Performed quality checks on product and made adjustments if necessary.
  • Performed preventive maintenance on industrial machinery and equipment.

Education

Associate of Applied Science - Computer Engineering

State Technical Institute
Memphis, TN

Skills

  • Technical Support
  • Lockout and tagout procedures
  • Equipment Troubleshooting
  • Maintenance Documentation
  • Preventive Maintenance
  • Quality Assurance
  • Work Documentation
  • Customer Service
  • Problem and Issue Resolution
  • Troubleshooting and analysis
  • Hand tool expertise
  • Testing and evaluation
  • Service Reports
  • Diagnostics expertise
  • Installation and Repair
  • Operating Test Equipment
  • Mechanical Aptitude
  • Troubleshooting and diagnosis
  • Punctual and Reliable
  • Maintenance and repair
  • Hand tool knowledge
  • Inventory Management
  • Mechanical abilities
  • Troubleshooting skills

Affiliations

  • Building High Performance race engines
  • Maintenance and repair of race cars (drag and dirt modified)

Accomplishments

  • President's Club Award.
  • Par Club Award / 4 times.
  • Recipient of highest Customer Satisfaction Award / 2 times
  • Achievement through Teamwork Award / 2 times

References

References available upon request.

Timeline

Service Technician

Numotion
01.2023 - Current

Production Assembler

Indmar
02.2021 - 01.2023

Senior Customer Service Representative

Xerox
11.2014 - 02.2021

Industrial Maintenance Technician

Remington Arms Company
10.2012 - 08.2013

Associate of Applied Science - Computer Engineering

State Technical Institute

Similar Profiles

CREATE PROFILE
Kevin Frederick