Kevin Frederick
Platteville
Summary
Strong leader and problem-solver dedicated to streamline operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
31
31
years of professional experience
Work History
Assistant Store Manager Trainee
Blain's Farm & Fleet
09.2024 - Current
- In the management training program learning all aspects of the store
- Assist other management with their daily duties by setting up planograms and assisting customers
- Teach and train associates in their departments.
- Provide excellent customer service to address any customer needs or wants
Assistant Store Lead
Kwik Trip Inc.
10.2023 - 09.2024
- Supervise all store associates to make sure they stay on task and perform all job duties
- Look at store reports and create schedules and disciplinary action when required
- Conduct monthly safety meetings
- Assist with inventory on a quarterly basis
Digital Coach
Wal-Mart Stores
05.2023 - 10.2023
- Supervise 70 associates in the online pickup department
- Manage the total store to ensure it stays on process and continuously improve store metrics
- Provide excellent customer service at all times
- Ensure all store associates stay on task
- Perform daily meetings discussing store metrics and how to improve on those metrics
Asset Protection Assistant Store Manager
Wal-Mart Stores
11.2019 - 05.2023
- Supervise store associates in multiple areas of the store
- Managed the stores yearly inventory, by prepping the store and having weekly meetings leading up to inventory day. One month prior to inventory day, get with each team lead from each department and discuss ways to have a successful inventory. One week prior, start assigning pre-counts in each department.
- Manage safety and compliance for the entire store
- Ensure the store stays on process according to company standards
- Investigate over/shorts on registers daily
- Look over store P&L and accident costs and implement action plans on reducing costs by creating a pie chart of accident trends and discuss during our monthly safety team meetings
- Created action plans on reducing shrink by looking at reports of lost/stolen and implement ways to help reduce shrink
- Investigate internal and external theft using various tools including CCTV
- Assist the District manager with internal investigations using CCTV, reports, and assist with interviewing
- Conduct safety team meetings two times a month to ensure all safety standards are being followed
- Train and coach associates on ways to execute the store process, and use disciplinary actions when necessary
- MOD when the store manager was not currently in store.
Accounting/Data Entry
Customized Bookkeeping Solutions
05.2015 - 06.2020
- Using Quick Books Online, enter bills, invoices and daily transactions from clients
- Reconcile credit cards and general checking accounts on a monthly basis
- Perform general office and clerical duties that include filing and ordering of business supplies
- Contact clients on daily basis to inform them of any discrepancies in their accounts
Asset Protection Associate
Wal-Mart Stores
08.2019 - 11.2019
- Monitor surveillance cameras throughout the store to help reduce shrink
- AP-09 certified for apprehensions
- Monitor the merchandise protection plan for the store and communicate with managers on any changes
- Monitor the register exception report on a weekly basis to identify potential issues with shortages or overages on registers
- Conduct safety tours and safety walks for new hires
Warehouse
Wal-Mart Distribution Center
01.2007 - 08.2019
- Worked in AP department on weekend shift
- Monitor surveillance cameras
- Conducted monthly safety team meetings
- Completed monthly audits and created pie charts of accident trends
- Ensure OSHA compliance
- Complete shift paperwork
- Handle any customer or employee issues that arise during shift
- Part of SIRT team
- Monitor incoming and outgoing traffic at truck gate
- Participate in Develop 2 Lead program
- Worked as order filler on weekend shift
- Operated a standing forklift between workstations
- Chosen as a team leader for shift and train new employees
- Participated in a management-training program that consists of working directly with current management to learn efficient and effective ways to manage
Usher / Guest Relations
Milwaukee Brewers
04.2013 - 04.2018
- Greeted guests as they entered ballpark
- Helped guests with any questions they had about the services and amenities within the ballpark
- As Usher, helped guests find their seats and guided them in the direction they wanted to be
- Performed security tasks where I inspected bags, and roved the ballpark to identify potential security or safety risks
Warehouse/Manufacturing
McDermott Cue
03.2006 - 12.2006
- Worked independently running all aspects of the shipping and receiving department
- Packaged pool cues for shipment and performed inventory checks on a weekly basis
- Updated sales people during the day about order status
- Processed orders and scheduled pickups for common carriers, international carriers and UPS Worldship
Warehouse
Ace Distribution Services
02.2000 - 03.2006
- Second shift supervisor in the Parts and Accessories Department
- Supervised 4 staff, interacted with Harley Davidson Engineers, completed shift paperwork
- Worked in the shipping department
- Performed various tasks including loading and unloading trucks using forklift, process orders for shipment with the AS400 System, train employees on packing and processing orders
Night Auditor, Front Desk
Residence Inn
05.1999 - 02.2000
- Worked as a front desk clerk and night auditor
- As front desk clerk, checked guests in and out and took phone reservations
- As night auditor, balanced the daily receipts on Excel Spreadsheet
Front Desk
Embassy Suites
01.1999 - 05.1999
- Worked front desk
- Duties included checking guest in and out, customer service, data entry and phone reservations
Warehouse Manager
Sports Specialists
01.1994 - 01.1999
- Promoted to Warehouse manager in 1997
- Supervised 13 staff, responsibilities included working with customers to correct mistakes in orders - usually done over the phone
- Prior to being promoted duties included picking and packing orders, receiving, general office duties, assembly and data entry
Education
Associate in Business Management - Business Management
Waukesha County Technical College
01.2006
High School -
Germantown High School
01.1993
Skills
- Shrink control
- Store operations
- Recruitment and hiring
- Employee coaching
- Customer service
- Staff management
- Schedule management
- Operations oversight
- Financial management
- Attention to detail
- Problem-solving
- Time management
- Excellent communication
- Self motivation
- Conflict resolution
- Professionalism
- Inventory tracking and management
- Scheduling
- Hiring and onboarding
- Adaptability
Hobbies and Interests
- Volunteer with Citizen Advocates of Washington County
- Playing dart-ball
- Married with 2 daughters
- Involved with church activities
Timeline
Assistant Store Manager Trainee
Blain's Farm & Fleet
09.2024 - Current
Assistant Store Lead
Kwik Trip Inc.
10.2023 - 09.2024
Digital Coach
Wal-Mart Stores
05.2023 - 10.2023
Asset Protection Assistant Store Manager
Wal-Mart Stores
11.2019 - 05.2023
Asset Protection Associate
Wal-Mart Stores
08.2019 - 11.2019
Accounting/Data Entry
Customized Bookkeeping Solutions
05.2015 - 06.2020
Usher / Guest Relations
Milwaukee Brewers
04.2013 - 04.2018
Warehouse
Wal-Mart Distribution Center
01.2007 - 08.2019
Warehouse/Manufacturing
McDermott Cue
03.2006 - 12.2006
Warehouse
Ace Distribution Services
02.2000 - 03.2006
Night Auditor, Front Desk
Residence Inn
05.1999 - 02.2000
Front Desk
Embassy Suites
01.1999 - 05.1999
Warehouse Manager
Sports Specialists
01.1994 - 01.1999
Associate in Business Management - Business Management
Waukesha County Technical College
High School -
Germantown High School
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