Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Kevin Fry

Kevin Fry

Burleson,Texas

Summary

Results-oriented Commercial Sales Manager with 4 years of experience in sales management. Skilled at identifying, driving, and supporting continuous improvement projects while providing exemplary customer service. Committed to excellent salesmanship and market monitoring to successfully prioritize clients and conduct efficient performance reviews. Comfortable working independently with strong organizational skills to manage multiple priorities. Passionate about enhancing existing customer relationships and ready to take on added responsibilities as a Service Writer to help the team achieve company goals. Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.

Overview

13
13
years of professional experience

Work History

Parts Specialist

Online Parts Depot
12.2023 - 07.2024
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
  • Assisted customers in finding appropriate parts promptly.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.

Sales Manager

Big Red Automotive
06.2022 - 12.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built relationships with customers and community to establish long-term business growth.

Commercial Sales Manager

Oreilly Auto Pats
10.2017 - 06.2022
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Motivated team to meet and exceed sales goals.
  • Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
  • Planned, coordinated and implemented commercial sales functions and processes.
  • Collaborated with local companies to meet diverse customer needs for their shops
  • Traveled to different companies to negotiate sales and talk with the shops.
  • Responded to customer feedback in professional and constructive way.
  • Built relationships with customers and community to establish long-term business growth.

Paper Handler

Green Bay Packaging
01.2012 - 10.2017
  • Regulated pressure roll tension, glue temperature and machine component speed by calibrating machine controls and settings.
  • Used manufacturer instruction materials to make adjustments to the machine, mechanisms with hand tools.
  • Adjusted guide assemblies, forming bars and folding mechanisms according to specifications using hand tools.
  • Corrected production malfunctions such defective forming and glue flow by monitoring operations of the glue machine and starch machines.
  • Evaluated final products to verify compliance with work orders and detect defects.
  • Filled glue and paraffin reservoirs and positioned rollers to dispense glue onto paperboard.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

High School Diploma -

Haltom High School
Haltom City, TX

Skills

  • Ul>
  • Sales skills
  • P>Commercial sales practice
  • P>Public speaking
  • P>Team Building
  • P>Training and mentoring
  • P>Coaching and mentoring
  • P>Written and verbal communication
  • Shipping and receiving
  • Technical knowledge
  • Warehouse Operations
  • Returns processing

Timeline

Parts Specialist

Online Parts Depot
12.2023 - 07.2024

Sales Manager

Big Red Automotive
06.2022 - 12.2023

Commercial Sales Manager

Oreilly Auto Pats
10.2017 - 06.2022

Paper Handler

Green Bay Packaging
01.2012 - 10.2017

High School Diploma -

Haltom High School
Kevin Fry