Kevin Futterman
Louisville,CO
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Recovery House Manager
Transcend Recovery Community
2022.09 - 2024.01
- Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
- Assisted residents in creating personalized aftercare plans to maintain long-term sobriety upon leaving the recovery house setting.
- Improved residents'' recovery success rates by implementing individualized care plans and monitoring progress.
- Promoted a safe and stable living environment by conducting regular room inspections, maintaining cleanliness standards, and addressing maintenance issues promptly.
- Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
Retail Sales Associate and Asisstant Buyer
Blue And Cream Boutique
2018.04 - 2022.05
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Operations Analyst
Newmark Knight Frank
2015.08 - 2018.03
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Created custom reports and visualizations to support decision-making processes.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Developed and updated tracking spreadsheets using Property Shark
Education
Associate of Business Administration - Business Administration
Baruch College Campus High School
New York, NY05.2015
Skills
- Quality Improvement
- Client consultation
- Mental health awareness
- Case Management
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
Timeline
Recovery House Manager
Transcend Recovery Community
2022.09 - 2024.01
Retail Sales Associate and Asisstant Buyer
Blue And Cream Boutique
2018.04 - 2022.05
Operations Analyst
Newmark Knight Frank
2015.08 - 2018.03
Associate of Business Administration - Business Administration
Baruch College Campus High School
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