Kevin Gallman
Winston-Salem,NC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
Work History
Housekeeping and Laundry Supervisor
Pine Acres Rehabilitation And Living Center
Lexington, NC
04.2020 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Floor Tech
Next Level Hospitality
Winston-Salem, NC
01.2019 - 04.2020
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Reduced facility maintenance costs by effectively maintaining and repairing floor care equipment.
Cook Supervisor
Mayberrys Restaurant
Winston-Salem, NC
11.2016 - 06.2018
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
Assistant Manager
Wendys Restaurant
217 Lockland Ave
02.2012 - 10.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED -
Mt. Tabor
Winston-Salem, NC06.1986
Skills
- Schedule development
- Operations Management
- Staff Management
- Expectation setting
- Training and mentoring
- Staff Discipline
- Employee Motivation
- Goal-Oriented
- Business Administration
- Reliability
- Excellent Communication
- Multitasking Abilities
Timeline
Housekeeping and Laundry Supervisor
Pine Acres Rehabilitation And Living Center
04.2020 - Current
Floor Tech
Next Level Hospitality
01.2019 - 04.2020
Cook Supervisor
Mayberrys Restaurant
11.2016 - 06.2018
Assistant Manager
Wendys Restaurant
02.2012 - 10.2015
GED -
Mt. Tabor