Kevin Ganan
Oceanside
Summary
Personable and attentive, with talent for creating engaging and enjoyable atmosphere. Understands rules, procedures, and regulations of various table games, combined with strong mathematical skills and attention to detail. Committed to delivering exceptional customer service and ensuring positive gaming experience for all guests.
Overview
3
3
years of professional experience
Work History
Casino Table Games Dealer
The Venetian
07.2023 - 04.2025
- Dealt various table games, ensuring adherence to established rules and procedures.
- Maintained game integrity by closely monitoring player actions and identifying irregularities.
- Provided exceptional customer service, enhancing guest experience during gameplay.
- Assisted in training new dealers on game operations and customer interaction techniques.
Dual Rate Supervisor
Harrahs Casino And Resort
07.2022 - 05.2023
- Supervised daily operations to ensure compliance with gaming regulations and safety standards.
- Trained and mentored team members on customer service excellence and operational procedures.
- Coordinated staff schedules to optimize resource allocation and enhance service efficiency.
- Implemented process improvements that increased workflow efficiency and reduced operational delays.
Education
High School Diploma -
Long Beach High School
Long Beach, NY08-2014
Skills
- Stress tolerance
- Cross-selling promotions
- Quick learner
- Strong mathematical skills
Languages
Spanish
Native or Bilingual
Timeline
Casino Table Games Dealer
The Venetian
07.2023 - 04.2025
Dual Rate Supervisor
Harrahs Casino And Resort
07.2022 - 05.2023
High School Diploma -
Long Beach High School