Kevin Garcia
Costa Mesa
Summary
Adept at leading diverse teams to success, I leveraged project management and exceptional customer service skills at Most Valuable Restoration to deliver high-quality projects on time. My background spans from managing store operations to enhancing guest experiences, consistently prioritizing efficiency and collaboration. Achievements include significantly improving project delivery timelines and customer satisfaction rates.
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
7
7
years of professional experience
Work History
Project Manager
Most Valuable Restoration
06.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Store Manager
Floorworks Designer Showroom
05.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Server
Balboa Yacht Club
04.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Express Clothing
05.2018 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Economics
California State University, Fullerton
Fullerton, CA05-2023
Associate of Arts - Business Economics
Orange Coast College
Costa Mesa, CA06-2021
Skills
- Project management
- Customer service
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Project planning and development
- Exceptional customer service
Languages
Spanish
Native or Bilingual
Timeline
Project Manager
Most Valuable Restoration
06.2022 - Current
Store Manager
Floorworks Designer Showroom
05.2022 - Current
Server
Balboa Yacht Club
04.2021 - 04.2022
Sales Associate
Express Clothing
05.2018 - 03.2021
Bachelor of Arts - Economics
California State University, Fullerton
Associate of Arts - Business Economics
Orange Coast College
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