Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Genanatti

LONGVIEW,WA

Summary

Proven to enhance customer satisfaction and efficiency, I leveraged problem-solving and excellent driving skills at Fed Ex Express, ensuring timely and safe package deliveries. Skilled in package handling and customer service, I consistently met tight deadlines, fostering repeat business and establishing strong client relationships without compromising safety or quality. Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Knowledgeable in [Area of expertise]. Successful career history comprising more than [Number] years in automobile, motorcycle and bicycle transport. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Courier

Fed Ex Express
06.2016 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Followed company policies and procedures during shift.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Tire and Lube Technician

Columbia Ford
02.2013 - 07.2015
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
  • Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
  • Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted team members in completing complex repairs, fostering collaboration within the workplace.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
  • Enhanced vehicle performance for clients through comprehensive maintenance checks and fluid replacements.

Table Games Dealer/ Supervisor

Chips and Palace Casino
01.2005 - 01.2011
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Monitored game for potential security risk to protect operation and players.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Learned and followed company procedures to maintain consistency and standards.
  • Enforced game rules to maintain fair paly and avoid disputes.

Education

High School Diploma -

Kelso High School
Kelso, WA
06.2001

Skills

  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Excellent driving skills
  • Time Management
  • Package handling
  • Clean Driving Record
  • Route Planning
  • Time Sensitive Deliveries
  • Heavy Lifting
  • Package pickup and delivery

Timeline

Courier

Fed Ex Express
06.2016 - Current

Tire and Lube Technician

Columbia Ford
02.2013 - 07.2015

Table Games Dealer/ Supervisor

Chips and Palace Casino
01.2005 - 01.2011

High School Diploma -

Kelso High School

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Kevin Genanatti