Kevin Gilligan
Stratford,NJ
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Magnolia Garden Village, Livy LLC.
04.2015 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends and competitor activities to create competitive advantages.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Barista
Magnolia Garden Village, Livy LLC.
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Delivery Driver
Tempus Pharmaceutical
03.2017 - 05.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
Electrician Helper
CJ Watson Electric
09.2016 - 03.2017
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Collaborated with other trade professionals on site to ensure smooth progress of construction or renovation projects involving electrical works.
- Developed professional skills through continuous learning, attending training sessions, workshops, and seminars led by experienced electricians.
- Mounted and installed cables, outlets, switches and other electrical components.
- Loaded and unloaded tools, materials and equipment from work trucks and storage containers.
- Cleaned and organized job sites before and after jobs to maintain safety and efficiency of work environment.
- Read blueprints and schematics and communicated details to electricians.
Education
Associate of Applied Science - Ornamental Horticulture
Mercer County Community College
Trenton, NJ12.2025
High School Diploma -
Sterling High School
Somerdale, NJ06.2016
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Customer Relations
Inventory Control
Purchasing
Fitness
Physical fitness has been a part of my life for as long as I can remember. Keeping my body in healthy condition is important to me so I am able to show up as the best version of myself every day for myself and those around me.
Languages
Spanish
Limited Working
Timeline
Barista
Magnolia Garden Village, Livy LLC.
01.2024 - Current
Delivery Driver
Tempus Pharmaceutical
03.2017 - 05.2017
Electrician Helper
CJ Watson Electric
09.2016 - 03.2017
General Manager
Magnolia Garden Village, Livy LLC.
04.2015 - Current
Associate of Applied Science - Ornamental Horticulture
Mercer County Community College
High School Diploma -
Sterling High School
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