Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
30
30
years of professional experience
Work History
Owner
Legacy Mail Management
08.2016 - 01.2023
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Consulted with customers to assess needs and propose optimal solutions.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Generated revenues yearly and effectively capitalized on industry growth.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Operation Manager
Siemens Energy
06.2013 - 07.2016
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Developed systems and procedures to improve operational quality and team efficiency.
Analyzed and reported on key performance metrics to senior management.
Introduced new methods, practices, and systems to reduce turnaround time.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Reduced turnaround time for project completion through effective resource allocation and team management.
Managing Director
Alaniz
09.1992 - 05.2012
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored office workflow and administrative processes to keep operations running smoothly.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Introduced new methods, practices, and systems to reduce turnaround time.
Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Interacted well with customers to build connections and nurture relationships.
Reduced operational risks while organizing data to forecast performance trends.