Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Glaha

Mount Pleasant,IA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

30
30
years of professional experience

Work History

Owner

Legacy Mail Management
08.2016 - 01.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Operation Manager

Siemens Energy
06.2013 - 07.2016
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Reduced turnaround time for project completion through effective resource allocation and team management.

Managing Director

Alaniz
09.1992 - 05.2012
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
  • Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced operational risks while organizing data to forecast performance trends.

Education

Indian Hills Community College
Ottumwa, IA

Skills

  • Operations Management
  • Relationship Building
  • Business Management
  • Strategic Planning
  • Project estimating
  • Staff Management
  • Staff hiring
  • Consulting
  • Small business operations
  • Negotiation
  • Cost Reduction

Timeline

Owner

Legacy Mail Management
08.2016 - 01.2023

Operation Manager

Siemens Energy
06.2013 - 07.2016

Managing Director

Alaniz
09.1992 - 05.2012

Indian Hills Community College
Kevin Glaha