Dynamic operations manager with a proven track record at Kevgo LLC, enhancing customer satisfaction through exceptional service and streamlined processes. Skilled in business planning and staff training, I excel in financial management and documentation, driving profitability and efficiency. Adept at troubleshooting HVAC systems, ensuring compliance with safety standards while fostering a collaborative work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC Engineer
State Farm Arena Atlanta Hawks
Atlanta, GA
08.2019 - Current
Designed HVAC systems and specified components for successful installation and operation.
Conducted safety analyses and hazard evaluations for systems.
Repaired and installed split systems, chillers and boilers.
Helped maintenance and building engineers make accurate assessments and repair plans for HVAC systems.
Promoted positive solutions for preventive maintenance, equipment repair and component fabrication to match specifications.
Coordinated with engineering group and other disciplines to develop new system designs.
Prepared reports and studies to resolve open technical issues.
Enhanced client satisfaction by providing timely and effective troubleshooting of HVAC-related issues.
Streamlined project timelines by effectively coordinating with vendors to ensure timely delivery of materials and equipment.
Reduced maintenance costs with regular preventive maintenance checks on HVAC equipment and systems.
Increased safety standards by adhering to industry best practices when installing or repairing HVAC systems and components.
Worked on both home and business units for maintenance, repairs, and new installations.
Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Repaired and replaced faulty motors, blowers, switches and compressor units.
Used technical skills, tools, and techniques like soldering to repair parts.
Assisted in maintenance, repair and installation of ventilation systems.
Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
Performed routine maintenance on heating and cooling systems.
Inspected cooling systems and identified potential problems.
Troubleshot and diagnosed issues with HVAC and refrigeration units.
Worked in strict compliance with applicable OSHA regulations and safety requirements.
Kept accurate records of work activities, time, materials and faults on work orders.
Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
Owner Operator
Kevgo Llc
Georgia
04.2021 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Implemented effective financial management practices, improving cash flow and profitability.
Maintenance Technician
Econo Lodge Hotel
Orlando, FL
10.2018 - 07.2019
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.