Kevin Gomez
Houston,TX
Summary
Versatile professional experienced in customer service and team collaboration, with expertise in inventory management and cash handling. Skilled in training staff to enhance operational efficiency and committed to delivering high-quality service and conflict resolution. Focused on fostering positive customer experiences and driving team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vinyl Installer
Laced Vinyl
Houston, Texas
08.2024 - 10.2025
- Measured and cut vinyl materials to meet project specifications.
- Applied vinyl wraps on surfaces with precision.
- Maintained tools and equipment for optimal performance and safety.
- Managed inventory of vinyl materials and supplies for projects.
- Collaborated with team members to ensure timely project completion.
- Kept work area clean to uphold safe working conditions.
- Sanded, filled, and leveled uneven surfaces for a smooth finish.
Trash Collector
Valet Living
Houston, TX
02.2023 - 08.2024
- Optimized waste collection and disposal processes for over 60 residential buildings.
- Communicated collection schedules and procedures to residents, ensuring compliance.
- Trained two new team members simultaneously on waste collection practices.
- Coordinated with management to resolve service issues and improve workflows.
- Collaborated with team members to enhance service quality and operational efficiency.
- Ensured adherence to local regulations for waste management standards.
- Utilized GPS applications to optimize collection routes based on local knowledge.
- Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
Production Worker
Mister Car Wash
Houston, TX
10.2020 - 11.2022
- Addressed customer inquiries about service offerings while providing assistance with package selection.
- Conducted pre-wash inspections of vehicles to identify damage.
- Performed comprehensive cleaning of over 1000 vehicles per day utilizing vacuums, brushes, towels, and sponges.
- Worked collaboratively with team members to optimize service delivery.
- Resolved customer issues per company guidelines ensuring satisfaction.
- Monitored functionality of cleaning machines, notifying supervisors of malfunctions as needed.
- Organized necessary supplies for each job, ensuring readiness for operations.
- Guided customers in selecting car wash packages along with add-on services.
Barista
Starbucks
Houston, TX
02.2018 - 04.2020
- Processed customer orders for coffee, food, and beverages efficiently.
- Prepared specialty coffee drinks such as lattes, cappuccinos, and Americanos.
- Monitored inventory levels and restocked supplies to meet demand.
- Responded promptly to customer inquiries with professionalism and accuracy.
- Organized 4 workstations to enhance efficiency during peak hours.
- Maintained cleanliness by sanitizing counters and washing dishes regularly.
- Trained new baristas on food safety standards and operational procedures.
- Accurately recorded sales transactions using point-of-sale systems, managing over 150 customer orders per shift.
Education
High school diploma -
Cy Fair High
Cypress, TX06.2017
Skills
- Organizational and training skills
- Incident reporting
- Clear spoken communication
- Cash handling
- Professional demeanor
- Supply chain management
- Customer service orientation
- Team collaboration
- Inventory oversight
- Conflict resolution
Certification
Food Handler's license
Timeline
Vinyl Installer
Laced Vinyl
08.2024 - 10.2025
Trash Collector
Valet Living
02.2023 - 08.2024
Production Worker
Mister Car Wash
10.2020 - 11.2022
Barista
Starbucks
02.2018 - 04.2020
High school diploma -
Cy Fair High