Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Gonzalez

San Ysidro ,Ca

Summary

Adept at swiftly adapting to diverse plumbing scenarios, I've honed my problem-solving and teamwork skills at Roto-Rooter, ensuring client satisfaction through high-quality workmanship and efficient, cost-effective solutions. My expertise spans emergency repairs to routine maintenance, significantly reducing callbacks by implementing long-lasting fixes and training junior technicians, enhancing team performance and client trust.

Overview

9
9
years of professional experience

Work History

Re Construction

Shield Mechanical
12.2021 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.

Plumbing Technician

Roto-Rooter
06.2021 - 12.2021
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Inspected sewers and piping systems to assess quality and condition.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Provided emergency response services for urgent situations such as burst pipes or sewage backups, reinforcing the company''s commitment to client satisfaction.
  • Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.

Plumber Technician

Roto-Rooter Plumbing & Water Cleanup
09.2019 - 05.2020
  • Delivered high-quality workmanship while meeting strict deadlines for both routine maintenance tasks and emergency repairs.
  • Reduced callbacks for repairs by performing thorough diagnostics and implementing long-lasting fixes.
  • Provided cost-effective solutions by recommending energy-efficient upgrades for clients'' plumbing systems.
  • Elevated team performance through consistent collaboration on large-scale projects, sharing expertise and resources as needed.
  • Maintained a clean and organized workspace, promoting a professional image while minimizing the risk of accidents or damage to client property.
  • Developed detailed proposals that outlined project scope, timeline, materials required, and estimated costs to effectively communicate expectations to clients.
  • Installed, repaired and maintained water, gas and sewer systems.
  • Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.

Plumbing Service Technician

Rapid Plumbing Inc
01.2016 - 12.2019
  • Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
  • Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
  • Ensured all work met local building codes by staying current with regulations and guidelines.
  • Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.

Education

Diploma -

Sweetwater
National City, CA
2013

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible

Timeline

Re Construction

Shield Mechanical
12.2021 - 11.2024

Plumbing Technician

Roto-Rooter
06.2021 - 12.2021

Plumber Technician

Roto-Rooter Plumbing & Water Cleanup
09.2019 - 05.2020

Plumbing Service Technician

Rapid Plumbing Inc
01.2016 - 12.2019

Diploma -

Sweetwater

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