Kevin Gordon

• Managed daily operations to ensure efficient product availability and customer satisfaction.
• Trained staff on product knowledge to enhance customer experience and increase overall sales.
• Analyzed sales data trends to inform inventory decisions and promotional strategies.
• Monitored inventory levels, coordinating with suppliers to maintain stock accuracy.
• Implemented visual merchandising strategies to optimize product display and increase sales.

• Assisted customers in product selection, enhancing overall shopping experience.
• Provided knowledgeable support on sports equipment features and benefits.
• Collaborated with team members to streamline daily operations and improve service efficiency.
• Resolved customer inquiries and concerns, fostering positive relationships and loyalty.
• Participated in training sessions to expand knowledge of current sporting trends and products.

•Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

•Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.

•Completed final move-out walk-throughs with tenants to identify required repairs.

•Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards. •Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

•Introduced prospective tenants to types of units available and performed tours of premises.

•Followed up on delinquent tenants and coordinated collection procedures.

Hardsave, LLC is a property investment company started by my ex-wife and I.

Shortly after the birth of our first child in 2011, I became a full-time stay at-home parent. Among other things, this experience has taught me organizational skills, punctuality, flexibility, patience, cooperation, time management, and most of all, love and care for others. My family is the most important thing in the world to me, and getting to dedicate time and energy to the raising of my (now two) children has been an amazing accomplishment.

• Cultivated relationships with clients through effective communication and follow-ups.
• Developed comprehensive insurance policies tailored to client needs.
• Provided detailed information about company insurance products.
• Managed a high volume of daily tasks while maintaining a focus on providing quality customer service.