Motivated and highly skilled management professional with over 25 years of emergency, customer, and operations experience across various industries. Proven track record of planning, funding, and implementing new processes to enhance customer service and business operations. Experienced project management professional prepared to leverage extensive expertise in driving successful project outcomes and fostering collaborative team environments. Highly adaptable and reliable with a focus on achieving strategic objectives and excelling in dynamic conditions. Proficient in resource allocation, stakeholder communication, and risk mitigation.