Kevin Greig
North Las Vegas
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
34
34
years of professional experience
Work History
Event Security Officer
SPHERE
07.2025 - Current
- .Control exit and entry into controlled area
- . Manages conflict as it arises and responds to customer problems with a sense of urgency.
- . Provides highest level of guest service within a safe and secure environment for guests and employees
- . Addresses customer concerns, feedback and suggestions are brought forward in a timely manner.
- . Works closely with both internal and external stakeholders to safeguard company and guest property
- . Excellent communication skills, consistently engages with stakeholders and is comfortable engaging with all levels of the organization.
- Attention detail and surroundings- Stopped guest from stealing from Merch, stopped guest from entering through X-tract who claimed he was employee.
- . Maintains proper compliance with specific post orders and security group procedures
- . Extraordinary in managing multiple tasks while under tight deadlines.
- . Ensures fellow employees are engaged, upbeat and capable of delivering exceptional guest experiences in a safe and secure environment.
- . Reliable and dedicated, consistently reports for duty on days off when notified department is short staffed.
- . Ensures security office space and equipment is prepared to support security operations.
- . Works with adjacent teams to address maintenance, custodial, facility issues and suggest improvements.
Supervisory Coordination Center Officer
TSA
11.2014 - 03.2016
- Hours per week: 40
- -Participates in interagency committees, meetings, and exercises as a representative of TSA to gather and exchange information on matters of interest and to establish mutual working relationships.
- -Coordinates the planning and development of the Continuity of Operations Program (COOP) for airport operations.
- Assesses security operations and managing resources to reduce stress and encourage use of network to maximize mitigation of the threat/daily use of CCTV to assess employee evaluations and customer complaints.
- -Evaluates crisis management plans in support of the continuation of essential functions and key personnel, vital records/data, logistics, and telecommunications support for emergency operations which may involve natural disasters, military or terrorists acts, technological emergencies, or other emergencies that may seriously degrade or threaten the national security of the United States.
- -Ensures that superiors are aware of ongoing activities and recognizing when to call their attention to important new information that may require further examination or action.
- -Responds to critical security incidents and applies standard operating procedures designed to minimize loss of life and damage to property and other resources.
- -Refers incidents outside of normal standard operating procedures to the appropriate staff member for resolution.
- -Assists senior employees and supervisors in preparing reports and briefings for superiors on issues related to significant security incidents such as bomb threats, on-board disturbances, security access control events, airport screening operations, airport statistical data, and inspection and law enforcement activities.
- -Maintains working relationships with other related entities throughout TSA including headquarters and other airport operations.
- -Assists in the coordination and distribution of communications and special operations events which include, but are not limited to, screening tests, Aviation Direct Access Screening Program (ADASP), SPOT, media events, screening exemptions, and special events screening.
- -Receives calls from other TSA entities, airlines, airport authorities, Federal, state, and local agencies, the media, and the general public.
- -Assists in the evaluation of crisis management plans in support of the continuation of essential functions and key personnel, vital records/data, logistics, and telecommunications support.
- -Coordinated and control of government vehicles access.
- -Assists in COOP emergency operations which may involve natural disasters, military or terrorist attacks, technological emergencies, or other emergencies that may seriously degrade or threaten the national security of the United States.
- -Coordinates and tracks the readiness status, maintenance, and distribution of technical equipment and government property within airport operations.
TSA Operations Manager / Insider Threat Manager/TSA Security
Department of Homeland Security
09.2007 - 11.2014
- OPERATIONS MANAGER FROM SEP 07- NOV 2014 and from March 2016-Jan 2025
- Security Operations Manager of TSA Security Checkpoints
- Coordinates with internal and external stakeholders (e.g., Local Law Enforcement, Department of Aviation's, Airline Representatives,Federal Air Marshalls etc.) to ensure communication of up-to-date threat information.
- Responds to and resolves security related incidents, emergency situations, and difficult customer service issues by creating calm, establishing command presence, and using critical thinking and tactical communication.
- Makes major recommendations concerning significant internal and external program policy issues affecting the overall organization, such as scheduling, screen FTE allocation, selections, process control, developing performance criteria, and identifying, distributing, and balancing workload among employees
- Fosters a collaborative organization that networks freely with each other to accomplish the mission.
- Exercises authority with managerial responsibilities over TSA Officer staff in my assigned AOR (Area of Responsibility) in a 24/7 environment that consists of 265 TSA Officers.
- Rates and reviews 14 Supervisors for Insider Threat/TSA Checkpoint and Baggage Screening Operations.
- Holds self and employees accountable for their actions/inactions.
- Supports a culture that values an exceptional workforce through empowerment, support of risk-based decision making, and coaching/mentoring.
- Utilizes appropriate leadership styles and techniques based on evaluation of the situation, in order to effectively guide and direct staff.
- Facilitates and contributes to daily briefing discussions, and using scenarios and examples to clarify appropriate application of Standard Operating Procedures and to engage and empower the workforce.
- Monitors, encourages, and continually reinforces principles of critical thinking, specialized communication tactics, and understanding of the security threat.
- Assesses security operations and managing resources to reduce stress and encourage use of network to maximize mitigation of the threat/daily use of CCTV to assess employee evaluations and customer complaints.
- Creates a reinforcing work environment that maintains open, respectful communication, values employees, and encourages the use of cooperative problem solving.
- Participates in briefings concerning security sensitive information and communicates with subordinate supervisors and employees regarding any weaknesses in the security screening process and making recommendations for improvements.
- Evaluates and reports on the progress of work.
- Serves as an adviser and facilitator in coordinating team initiatives.
- Reviews and analyzes checkpoint screening equipment and maintenance.
- Participates in interagency committees, meetings, and exercises as a representative of TSA to gather and exchange information on matters of interest and to establish mutual working relationships.
- Evaluates crisis management plans in support of the continuation of essential functions and key personnel, vital records/data, logistics, and telecommunications support for emergency operations which may involve natural disasters, military or terrorist acts, technological emergencies, or other emergencies that may seriously degrade or threaten the national security of the United States.
- Managed and supported the collection of various performance metrics in an effort to identify areas in need of process improvement and systemic or individual weaknesses, vulnerabilities, or inefficiencies in programs managed.
- Recommended business practice changes to improve security and efficiency and effectiveness of services, provided justification for human, financial, and procurement organizational needs.
- Coordinated national and local crisis management and incident response protocols.
- Recognized and understood the customer service needs of the traveling public and balanced these needs with safety and security.
- Transportation Security Administration
Security Forces Military Police
United States Air Force
01.1992 - 01.2000
- Attained rank of Staff Sgt(E-5), Non Commissioned Officer in charge of daily shift operations.
- Desk Sgt/911 Operator- Commanded Police Dispatch Operations as well as all incoming 911 calls originated from Military Installation.
- Dispatched and directed Military Police Patrols as warranted.
- Responsible for patrolling military base premises
- Enforced standards of conduct and adherence to laws and regulations.
- Implemented and controlled varied emergency responses including robberies, bomb threats, hostage situations, and major accidents/disasters.
- Investigated motor accidents involving disabling damage, personal injury or death.
- Demonstrated empathy and sensitivity during a domestic disturbance; assisted on scene supervisor to restore order, apprehend the subject, prevent further violence, and successfully resolve the incident.
- Daily interactions with senior officers and GS Civilians in order to provide vehicle identification decals for their respective vehicles.
- Responsible for being the focal point for functions and special event for guests who did not possess DOD affiliation/Civilians
- Responsible for assessing urgent and non-urgent calls
- Attention to detail
- Responsible for obtaining detailed and keen information during calls to pass on to responding patrol
Education
Bachelor's degree -
University of Nevada Las Vegas
Las Vegas, NVSkills
- Security camera monitoring
- Public safety awareness
- Patrol operations
- Crowd management
- Surveillance
- Emergency procedures
- CCTV monitoring
- Threat assessment
- Emergency awareness
Timeline
Event Security Officer
SPHERE
07.2025 - Current
Supervisory Coordination Center Officer
TSA
11.2014 - 03.2016
TSA Operations Manager / Insider Threat Manager/TSA Security
Department of Homeland Security
09.2007 - 11.2014
Security Forces Military Police
United States Air Force
01.1992 - 01.2000
Bachelor's degree -
University of Nevada Las Vegas