Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Griffin

Tulsa,OK

Summary

Results-driven warehouse professional with extensive experience at UPS, excelling in packaging, labeling, and heavy lifting. Demonstrated attention to detail and clear communication skills, significantly improving order processing times and reducing product damages. Proven ability to train new employees and maintain a safe, organized work environment, contributing to overall operational efficiency.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Warehouse Worker

UPS
08.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 150 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Demonstrated reliability and punctuality by consistently arriving on time and prepared for shifts, ensuring uninterrupted workflow at the dock.
  • Maintained open lines of communication with supervisors regarding any shipment discrepancies or potential issues that could impact productivity.
  • Improved warehouse efficiency by organizing and maintaining dock workstations to ensure smooth operations.
  • Assisted in training new employees on proper warehouse procedures, contributing to a skilled and efficient team.
  • Reduced product damages through careful handling of materials during the loading and unloading process.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed safety regulations to maintain safe work environment.

Pt Clerk

QuikTrip
09.2009 - 09.2021
  • Performed inventory control, such as counting, and stocking merchandise.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
  • Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
  • Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
  • Boosted customer satisfaction with quick and accurate checkout processes, minimizing wait times.
  • Fostered welcoming store atmosphere, greeting customers warmly upon entry.
  • Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
  • Contributed to loss prevention efforts, monitoring for suspicious activity and adhering to security protocols.
  • Strengthened team efficiency, training new clerks on store procedures and customer service best practices.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.

Part Time Quality Assurance Tech

QuikTrip
12.2019 - 04.2021
  • Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
  • Inspected finished products for overall quality and adherence to [Type] specifications.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Adjusted, repaired and replaced defective parts and materials.
  • Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
  • Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
  • Evaluated effectiveness of corrective actions, making adjustments as necessary to maintain high levels of quality performance.
  • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
  • Analyzed test data to determine performance and reliability of materials
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Education

GED -

Home School
Tulsa, OK
05-2011

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-driven professional
  • Cleaning and organizing
  • Loading and unloading
  • Heavy lifting
  • Warehouse safety
  • Attention to detail
  • Clear communication

Timeline

Warehouse Worker

UPS
08.2022 - Current

Part Time Quality Assurance Tech

QuikTrip
12.2019 - 04.2021

Pt Clerk

QuikTrip
09.2009 - 09.2021

GED -

Home School
Kevin Griffin