KEVIN GUERRA
Glendale,AZ
Summary
Energetic passion with strong attention to solve and construct computers, networking, and other tech issues at a high-level productivity rate. Excels in great work-ethic environments and leverages administrative skills to drive progress.
Overview
4
4
years of professional experience
Work History
Crew Member (Summer Job)
Dunkin Donuts
05.2025 - 08.2025
- Provided exceptional customer service by greeting and assisting guests efficiently.
- Maintained cleanliness and organization of the area, ensuring a welcoming atmosphere.
- Collaborated with team members to meet daily production goals and enhance workflow efficiency.
Field Technician
DYOPATH
08.2022 - 08.2022
IT Field Technician Project (DYOPATH) - 2 Week IT Contract
IT Tier 1 Internship
Lake County Tech Campus
09.2021 - 05.2022
- - Installed, repaired, and constructed computer hardware, networking, and software.
- - Responded and provided end user support that had technology issues within a ticketing system.
- - Maintained and configured servers
- - Experience with Active Directory, DNS, DHCP, Windows Deployment Services, Windows Server Core, & Linux
Education
Information Technology
College of Lake County
Grayslake, IL05.2025
High School Diploma -
Warren Township High School
Gurnee05.2022
Skills
- Computer Installation
- Computer Software
- Microsoft Office 365
- Networking
- Maintaining & Configuring Servers
- Good End User Support (Repair)
- Cabling (Cable Management)
- Computer Hardware Resolution
- DNS
- Active Directory
- Linux
- DHCP
- Windows Operating System
- Windows Server Core
- Windows Deployment Services
- Troubleshooting
- Computer Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member (Summer Job)
Dunkin Donuts
05.2025 - 08.2025
Field Technician
DYOPATH
08.2022 - 08.2022
IT Tier 1 Internship
Lake County Tech Campus
09.2021 - 05.2022
Information Technology
College of Lake County
High School Diploma -
Warren Township High School
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