Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Gutter

Slidell,LA

Summary

Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Supportive Team Lead with 21 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Team Lead

Walmart
06.2019 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Participated in cross-functional team-building activities.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Audited team performance and compliance with [Type] and [Type] standards.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Designed strategic plan for component development practices to support future projects.
  • Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.

Support Manager

Walmart
05.2019 - Current
  • Coached employees through day-to-day work and complex problems.
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared employee schedules for maximum coverage during key hours.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Interpreted management directives to define and document administrative staff processes.
  • Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
  • Tracked and documented metrics, and evaluated trends.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Managed overstocking, restocking and inventory control procedures during all shift.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Delivered training for staff development, change management and materials, process and technical controls.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained store equipment, printers and fax machines.
  • Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
  • Supervised and performed human resource management functions for 30 subordinates.
  • Developed and administered project budgets.
  • Established and maintained long-range plans for quality assurance.

Department Manager

Walmart
09.2013 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Approved regular payroll submissions for employees.
  • Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Culinary Specialist

U.S. Navy Active Duty
05.2010 - 08.2013
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Prepared and served food to approximately 6500 personnel in average 20 years.
  • Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
  • Planned menus and ordered various food stock to provide balanced and nutritious meals.
  • Inspected deliveries for accuracy and safety.
  • Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
  • Managed delivery of fresh rations in 100% environments for over 39 personnel.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Disciplined and dedicated to meeting high-quality standards.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Oversaw kitchen operations for 1000 and Panama city beach locations.
  • Monitored and controlled overhead and production costs with responsibility for profit and loss.
  • Introduced new market items and spearheaded production of highly popular Sunday brunch.
  • Account manager for food service contracts with public, private and educational institutions.

Naval Combat Enlisted Seabee

U.S. Navy Deployment
04.2006 - 05.2010
  • Assisted with tactical planning by compiling and evaluating important operations and intelligence data.
  • Trained personnel in important first response procedures.
  • Helped implement disaster plans, coordinating teams and resources to swiftly respond to problems.
  • Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
  • Evaluated current computer systems and network infrastructures to identify weaknesses and develop countermeasures.
  • Organized search and rescue activities to locate missing persons affected by natural disasters.
  • Responded quickly to crisis situations, balancing operational requirements against public safety to effectively handle dynamic needs.
  • Conveyed communication between military personnel at home and war zone bases.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Associate of Science - Psychology

Troy University
Troy, AL
04.2015

Bachelor of Science - Hospitality

Troy University
Troy, AL
04.2015

High School Diploma -

Albany High School
Albany, LA
05.1991

Skills

  • Technique Optimization
  • Production Monitoring
  • Lead Identification
  • Key Performance Indicators (KPI)
  • Quality Control
  • Task Monitoring
  • Job Assignments
  • Equipment Maintenance
  • Business Valuation
  • Workplace Safety
  • Performance Improvement
  • Corrective Actions
  • Team-Building Exercises
  • Team Member Motivation
  • Company Valuations
  • Overseeing Personnel
  • HR Consulting
  • Valid Driver's License
  • Cargo and Freight
  • Leadership
  • Continuous Improvement Process

Certification

I have CDL A and I have Forklift certification. I have combat skills and Logistic skill in order. I have 21 years in retail and 20 years in Military services in Supply skill.

Timeline

Team Lead

Walmart
06.2019 - Current

Support Manager

Walmart
05.2019 - Current

Department Manager

Walmart
09.2013 - Current

Culinary Specialist

U.S. Navy Active Duty
05.2010 - 08.2013

Naval Combat Enlisted Seabee

U.S. Navy Deployment
04.2006 - 05.2010

Associate of Science - Psychology

Troy University

Bachelor of Science - Hospitality

Troy University

High School Diploma -

Albany High School

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Kevin Gutter