KEVIN GUZMAN
Manhattan,United States
Summary
I am a motivated and customer-oriented counter staff member with experience in a fast-paced bakery environment. I excel at providing friendly service, processing transactions efficiently, and maintaining inventory to enhance customer satisfaction. With a strong attention to detail and a commitment to cleanliness and safety standards, I thrive under pressure. I have a passion for the baking industry and am eager to advance.
Overview
4
4
years of professional experience
Work History
Front of house
Magnolia Bakery, Rockefeller Center, NYC
NYC
08.2020 - Current
- Delivered excellent service in a fast-paced bakery setting.
- Supported revenue growth by identifying upselling opportunities within the front of house team.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Streamlined order processing in high-demand times by coordinating effectively with the service team.
Culinary Assistant (Student Chef)
SUNY Cobleskill
Cobleskill NY
01.2024 - 05.2024
- Assisted head chef in creating new menu items, leading to enhanced customer satisfaction.
- Cooked and plated bistro style meals for large events, ensuring timely service and satisfied guests.
- Reduced food waste through careful inventory management and creative use of ingredients.
- Assisted in developing seasonal menu changes, using farm fresh ingredients and creative flavor combinations to keep the menu diverse.
Education
Culinary
Suny College of Agriculture and Technology At Cobleskill
Cobleskill, New York2023
Skills
- Cash Handling & POS
- Inventory Management
- Punctual and reliable
- Flexible and adaptable
- Working under pressure
- Cleanliness
LANGUAGES
English
Spanish
Hobbies and Interests
Fitness is a big hobby for me it’s improved my mental health and clarity to focus on tasks at hand at any time.
Timeline
Culinary Assistant (Student Chef)
SUNY Cobleskill
01.2024 - 05.2024
Front of house
Magnolia Bakery, Rockefeller Center, NYC
08.2020 - Current
Culinary
Suny College of Agriculture and Technology At Cobleskill