Kevin Haigh

Finishing Manager

Burlington Graphic Systems

10.2007 - Current

Identified process improvement areas and employee professional development needs through observations, interactions and production floor walk-throughs.
Coordinated production operations by calculating material and labor needs to maximize resources.
Supervised and supported employees by overseeing production, submitting work hours, processing time off requests and performing evaluations to maximize department productivity and efficiency.
Created reports and scheduled production requirements in Software to facilitate department operations.
Reported injuries and incidents and submitted supporting documentation to facilitate company investigation.
Maintained work area and equipment and followed prescribed safety procedures to minimize injuries and incidents.
Interacted with warehouse personnel to resolve inventory discrepancies and quality issues to reduce downtime.
Supported department policies, procedures and standards to advocate for organization and maintain compliance.
Informed leadership of problems and situations that affected department performance and drove accountability by formulating solutions to resolve issues.
Assisted employees with processes and troubleshooting to advance employee skill levels.
Applied leadership and technical skills to facilitate safe and effective department operations.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Implemented policies and standard operating procedures for continuous improvement.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Kept accurate and detailed records of personnel progress and productivity.
Built relationships with customers and managed accounts to drive revenue and profit.
Managed staff hiring, training and supervision.
Troubleshot equipment to reduce service calls and downtime.
Supervised ongoing daily production phases.
Located and resolved problems with team production and performance to maintain consistent quality levels.