Kevin Hall
Mission Hills,CA
Summary
Proven track record of enhancing customer experiences and streamlining service operations at Coco's Bakery and Restaurant. Leveraged strong work ethic and exceptional customer service skills to exceed delivery standards at USPS, demonstrating adeptness in cash handling and guest engagement without compromising service quality. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
30
30
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
USPS
Santa Clarita, CA
01.2024 - 03.2024
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
Server
Coco's Bakery And Restaurant
Mission Hills, CA
02.1994 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Science - Administration of Justice
College of The Canyons
Valencia, CA06.2008
High School Diploma -
Crespi Carmelite
Encino, CA06.1987
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Certification
Food Handler's Card
RBS certification
Timeline
City Carrier Assistant
USPS
01.2024 - 03.2024
Server
Coco's Bakery And Restaurant
02.1994 - 01.2024
Associate of Science - Administration of Justice
College of The Canyons
High School Diploma -
Crespi Carmelite