Kevin Hall

• Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
• Maintained visual merchandising standards to create an engaging shopping experience for customers.
• Completed routine store inventories.
• Empowered team members by delegating tasks effectively while also offering guidance when needed.
• Trained and managed associates in customer service and sales techniques.
• Managed scheduling for store shifts to accomplish proper staffing.

Responsible for end-to-end account management for a portfolio of business accounts. Responsible for acquiring, retaining, and developing existing and new business by identifying customer needs and demonstrating the value of Verizon's full range of Telecom wireless products and services.

- One Talk
- Bluejeans (video conferencing)
- Business Continuity
- VoIP
- SaaS Solutions
- Cybersecurity