Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kevin Hall

Daytona Beach

Summary

Dynamic Senior Technician with a proven track record at Geoda Systems Inc, enhancing equipment efficiency through expert troubleshooting and maintenance. Skilled in system installation and effective communication, I consistently exceeded customer expectations, ensuring high satisfaction and loyalty. Adept at mentoring, I fostered growth in junior technicians while optimizing operational processes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Technician

Geoda Systems Inc
02.2018 - Current
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Diagnosed problems with Konica Minolta multifunction printers by applying technical knowledge and troubleshooting skills.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Owner

Paradise Office Solutions Inc
01.2014 - 02.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

No Degree - Electronic Technology

Hesser College
Manchester, NH

High School Diploma -

Manchester Central High School
Manchester, NH
06-1981

Skills

  • Equipment maintenance
  • System installation
  • Troubleshooting techniques
  • Customer support
  • Field service
  • Effective communication
  • Diagnostic testing
  • Time management
  • Hardware configuration
  • Software installation

Certification

Factory school certifications for various OEM sytems that include: Konica Minolta, Canon, Ricoh, Kyocera and Panasonic MFP devices.

Timeline

Senior Technician

Geoda Systems Inc
02.2018 - Current

Owner

Paradise Office Solutions Inc
01.2014 - 02.2018

No Degree - Electronic Technology

Hesser College

High School Diploma -

Manchester Central High School

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