Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
Generic

Kevin Hall

San Diego

Summary

Resourceful EVS Supervisor recognized for exceptional productivity and efficient task execution. Specialized in staff management, quality control, and regulatory compliance, ensuring adherence to cleanliness and safety standards. Proven ability in communication, leadership, and problem-solving, facilitating seamless operations in dynamic environments.

Overview

16
16
years of professional experience

Work History

Front Desk Receptionist

San Diego Humane Society
San Diego
04.2022 - 06.2025
  • Welcomed visitors to animal shelter, providing exceptional customer service and professionalism.
  • Managed incoming calls, directing them to appropriate staff and taking messages as necessary.
  • Scheduled appointments for pet adoptions, spay/neuter services, and veterinary care efficiently.
  • Maintained accurate records of visitor inquiries and appointments in the database.
  • Ensured front desk area remained organized and well-stocked with supplies.
  • Collaborated with team members to enhance visitor experience and improve operational efficiency.
  • Resolved customer complaints promptly, adhering to established protocols.
  • Handled cash transactions accurately, balancing register at end of each shift.

EVS Supervisor

Healthcare Services Group
San Diego
04.2017 - 08.2021
  • Supervised daily cleaning operations in healthcare facilities to uphold hygiene standards.
  • Trained staff on effective cleaning techniques and safety protocols for compliance.
  • Coordinated team schedules and assignments to enhance workflow efficiency.
  • Monitored inventory of cleaning supplies, ordering replacements promptly.
  • Implemented updated cleaning procedures based on healthcare regulations and best practices.
  • Maintained accurate employee attendance and payroll records.
  • Collaborated with facility management to improve service delivery and operational efficiency.
  • Resolved conflicts among staff members through professional mediation.

Floor Technician

Healthcare Services Group
San Diego
03.2015 - 04.2017
  • Ensured cleanliness and sanitation in patient areas and common spaces.
  • Operated cleaning equipment for effective floor maintenance.
  • Adhered to safety protocols to maintain a secure working environment.
  • Collaborated with team members to complete cleaning tasks efficiently.
  • Stripped wax from floors using chemical strippers and scrapers.
  • Swept and mopped floors, eliminating all debris post-cleaning.
  • Inspected floors for damage, implementing necessary repairs promptly.
  • Restocked supplies between shifts to maintain adequate inventory levels.

Activities Assistant

Community Care Center
La Mesa
06.2013 - 03.2015
  • Organized recreational activities to enhance resident engagement and social interaction.
  • Facilitated group events, including bingo, arts and crafts, and cooking classes.
  • Maintained cleanliness and safety for all participants at the center.
  • Engaged residents one-on-one to build rapport and understand interests.
  • Documented feedback to inform future activity planning and enhance execution.
  • Participated in special events, including birthday celebrations and holiday parties.
  • Updated facility schedules and maintained accurate records.
  • Attended training sessions focused on therapeutic recreation services.

Courtesy Clerk

Vons Grocery Store
La Mesa
03.2009 - 04.2010
  • Assisted customers with inquiries and product location throughout store.
  • Maintained organized checkout areas to enhance customer experiences.
  • Collaborated with team members to optimize store operations during peak hours.
  • Provided exceptional customer service through friendly and courteous interactions.
  • Packaged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection of shopping carts from parking lot to ensure cleanliness.

Education

High School Diploma -

Helix High School
La Mesa, CA
06-2011

Skills

  • Customer service and support
  • Appointment scheduling
  • Data entry and cash handling
  • Front desk management
  • Staff training and development
  • Conflict resolution strategies
  • Professional demeanor
  • Problem solving skills
  • Time management techniques
  • Effective communication

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Desk Receptionist

San Diego Humane Society
04.2022 - 06.2025

EVS Supervisor

Healthcare Services Group
04.2017 - 08.2021

Floor Technician

Healthcare Services Group
03.2015 - 04.2017

Activities Assistant

Community Care Center
06.2013 - 03.2015

Courtesy Clerk

Vons Grocery Store
03.2009 - 04.2010

High School Diploma -

Helix High School

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