Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Relocation
Military Service
Personal Information
Affiliations
Work Availability
Timeline
Languages
Work Preference
Quote
Hi, I’m

Kevin Hardin

Entrepreneur
Kyle,TX
Kevin Hardin

Summary

Hardworking employee enthusiastic about learning this business inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
years of professional experience
4
Certification

Work History

Professional Courier

Delivery Drivers
2021.09 - Current (3 years)

Job overview

  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Pearlsnap Catering

Executive Sous Chef/Kitchen Manager
2020.02 - 2020.10 (8 months)

Job overview

  • Prepare all food for wedding events, maintain all food safety regulations and safety protocols, organize and prepare for the weddings on the day of the wedding, cook all grilled foods (usually about 80% of the menu), maintain all recommended food temperatures, and then reorganize the kitchen and sterilize everything the day after the wedding. Also did a lot of various jobs on the farm.
  • Fence repair, gardening, landscaping, and maintenance.
  • Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
  • Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
  • Managed inventory control, reducing food waste and optimizing budget allocation.
  • Evaluated employee performance regularly providing guidance towards improvement as necessary.
  • Promoted teamwork among kitchen staff, fostering a positive work environment that encouraged creativity and collaboration.
  • Collaborated with Executive Chef to design seasonal menus that showcased diverse flavors and techniques.
  • Increased customer satisfaction through consistent delivery of exceptional dishes, resulting in positive reviews.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Enhanced dining experience by creating innovative and visually appealing menu items.

DW Direct

Cable Installation Technician
2018.07 - 2019.01 (6 months)

Job overview

  • Installed and maintained satellite cable equipment and the connection of that equipment
  • Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits. Assisted customers with the selection of appropriate cable packages based on their needs and , maximizing value for both parties.
  • Completed all required training courses on new cable installation techniques, equipment, and industry best practices in a timely manner.
  • Repaired and updated equipment to conform to company-wide standards.
  • Improved customer satisfaction by providing efficient and professional cable installation services.
  • Ran cable from dish to cable box and had to analytically assess each situation.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
  • Responded to service requests during and after business hours.
  • By using attention to detail and critical thinking, the team reduced the number of callbacks by 23%

Tuesday Morning

Assistant Store Manager/Key Holder
2017.10 - 2018.07 (9 months)

Job overview

  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Created and maintained safe and secure work environments for employees.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Increased retail space by 483 square feet and improved gross profits by 6%.
  • Successfully drove new product lines to increase annual profits by 4%

Academy Sports + Outdoors

Shipping and Receiving Clerk
2015.09 - 2016.09 (1 year)

Job overview

  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Handled day-to-day shipping and receiving overseeing more than 200+ packages per day.

Hardin and Co.

Independent Contractor
2014.01 - 2015.08 (1 year & 7 months)

Job overview

  • Home remodeling, painting, masonry, some tile-work, carpentry, landscaping, as well as wooden and laminate flooring.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • 87% of the business was from repeat customers

Education

Argosy University-Phoenix Online Division Austin, TX

Bachelor of Science from Business Administration
07.2021

University Overview

I was on the Presidents list for maintaining a 4.0 for over a year.



New Horizons Learning Center Austin, TX

No Degree from Information Technology Management
01.2014

University Overview

  • 3.7 GPA

Austin Community College District Austin, TX

General Studies from Basics and General Studies
05.2010

University Overview

  • Top 10% of class


James Bowie High School Austin, TX

High School Diploma
05.1997

University Overview

  • Elected Captain of GMB

Skills

  • Certified Forklift Operator
  • Data Entry
  • Culinary Experience
  • Photography
  • Project Management
  • Courier
  • Time management skills

Accomplishments

Accomplishments
  • Supervised team of drivers.
  • 1 of 4, out of 80, Meritoriously promoted in bootcamp.
  • Received a letter of commendation in th Navy for going above and beyond the call of duty.

Certification

  • Photography Certification - US Navy A-School - 2004
  • Licensed SCBA Technician - 07/2018
  • Certified Fork lift operator, Me.Inc - 03/2018 - present
  • 3M Certification, Navy, 06/2005

Relocation

Relocation
  • United States of America
  • United Kingdom
  • Europe
  • Africa
  • South America
  • Australia

Military Service

Military Service

Navy, E-3, All watchstanding and 3M maintenance procedures and certifications, Damage Control Locker assistant, on-duty photographer, all photographic needs of the ship and the Navy, daily communication with the Pentagon with any historic or recreational need or requests, photographic color correction, photographic layout and design needs and jobs, as well as all personnel portraits and re-enlistment photos and certificates.

Personal Information

Personal Information
Title: Old Fashion Work Ethic AKA Workhorse

Affiliations

Affiliations
  • US Navy
  • Veterans of Foreign Wars
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Drivers
Professional Courier
2021.09 - Current (3 years)
Executive Sous Chef/Kitchen Manager
Pearlsnap Catering
2020.02 - 2020.10 (8 months)
Cable Installation Technician
DW Direct
2018.07 - 2019.01 (6 months)
Assistant Store Manager/Key Holder
Tuesday Morning
2017.10 - 2018.07 (9 months)
Shipping and Receiving Clerk
Academy Sports + Outdoors
2015.09 - 2016.09 (1 year)
Independent Contractor
Hardin and Co.
2014.01 - 2015.08 (1 year & 7 months)
Argosy University-Phoenix Online Division
Bachelor of Science from Business Administration
New Horizons Learning Center
No Degree from Information Technology Management
Austin Community College District
General Studies from Basics and General Studies
James Bowie High School
High School Diploma
  • SBCA, 08/01/18, Present
  • Photography, 08/01/04, Present
  • Forklift Certification, 06/01/18, Present

Languages

English
Bilingual or Proficient (C2)

Work Preference

Work Type

Part TimeFull TimeGig Work

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

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Kevin HardinEntrepreneur