Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Harrold

Thornton

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

34
34
years of professional experience

Work History

Manager

Sunset Luxury Limousine Inc
04.2007 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Scheduled contractors for daily transportation needs for clients
  • Manage vendors for repairs on vehicles and facilities to save costs
  • Assist owner in budgets to help save costs

Manager

Always Limousine Inc
04.2002 - 04.2005
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
  • Scheduling drivers for daily work
  • Completed payroll weekly
  • Manged accounts and billing

Staff Sergeant

Colorado Air National Guard USAF
01.1992 - 11.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

Associate of Applied Science - Automotive Repair

Lincoln College of Technology
Denver, CO
08-2008

Associate of Science - Criminal Justice

Community College of The Air Force
Montgomery, AL
09-1999

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Task delegation
  • Workforce management
  • Computer skills
  • Hiring and training
  • Schedule management
  • Commercial Driver's License

Timeline

Manager

Sunset Luxury Limousine Inc
04.2007 - Current

Manager

Always Limousine Inc
04.2002 - 04.2005

Staff Sergeant

Colorado Air National Guard USAF
01.1992 - 11.2003

Associate of Applied Science - Automotive Repair

Lincoln College of Technology

Associate of Science - Criminal Justice

Community College of The Air Force

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Kevin Harrold