Kevin Harshman
Lafayette,CO
Summary
Senior Analytics Manager with a focus in cloud data center operations. Passionate about coordinating stakeholders to identify the right data to tell the most impactful story. Technically skilled in areas to automate report delivery and implement self-service solutions. A leader of programs and mentor of fellow data analysts.
Overview
17
17
years of professional experience
Work History
Senior Manager, Hardware Support Analytics
Oracle (OCI)
08.2019 - Current
- Created a monthly executive Hardware and Data Center Support KPI package capturing trends and operational risks across each line of business in the end-to-end support lifecycle. Meet with stakeholders annually to define currently applicable KPIs.
- Implemented an Oracle Analytics Cloud dashboard to track real-time installation volume of GPUs, enabling logistics to balance spare part stocking strategy and increasing Level of Availability 13% year over year.
- Manage Field Change Order program that remediates 164K+ quality issues annually. Organize remediating actions across support lines of business. Transitioned operational reporting from monthly spreadsheets to a self-service Oracle APEX dashboard. Established a Jira-based planning workflow to reduce the time from initiation to executive budget approval by 70%. Organize publication of training materials for new FCO activities.
- Introduced an OAC dashboard joining ticketing and part shipment subject areas to increase data center visibility to part availability for incident resolution.
- Automated Dispatch operational reporting with Python joining data from 11 different sources, enabling 95+% adherence to part order and field engineer assignment service level achievement.
- Perform predictive forecasting using Oracle Crystal Ball to support go-forward resource planning and scope financial impacts from End of Service Life proposals.
Senior Deal Management Reporting Analyst
Oracle
11.2016 - 08.2019
- Modeled $180M annual budget recommendation for Deal Management organization and tracked variances in actuals through the year.
- Developed a staffing model optimization framework based on transaction volumes; resulted in 5% reduction in operating costs.
- Reconciled quarter end data for reporting of new bookings and committed revenue in 10Q/10K.
Senior Finance Partner, Hardware Sales
Oracle
06.2012 - 11.2016
- Partnered with SVP to deliver weekly North America sales forecast for territory producing $200M in annual revenue.
- Created consolidated historical database from legacy acquisition systems to inform annual planning.
- Modeled recommendations for annual sales territory targets based on pipeline and product roadmaps.
National Account Executive
Echo Global Logistics
06.2008 - 06.2010
- Grew revenue 15% annually to over $2M in assigned territory.
- Negotiated freight cost on behalf of 130 clients, resulting in an annual savings of 14%.
Education
MBA - Emphasis in Corporate Finance
University of Colorado
Boulder, CO05-2012
Bachelor of Arts - Major Economics, Minor Business Administration
University of Colorado
Boulder, CO12-2007
Skills
- Dashboards and Data Visualization (Oracle Business Intelligence, Oracle Analytics Cloud, Oracle Construction Intelligence Cloud)
- Data Integration & Automation (SQL/SQL Developer, Python)
- Application Development (Oracle APEX)
- Predictive Modeling (Oracle Crystal Ball)
- Cross LOB Collaboration for Program Ownership and KPI Development
- Executive Presentation and Communication
- Process Mapping and Improvement (Microsoft Visio)
Accomplishments
- OCI Bartender
- Global Deal Management Excelllence Award, Oracle, 12/2018
- Rookie of the Year, North America Sales FP&A, Oracle, 2013
- Account Executive of the Quarter, Echo Global Logistics, Q1 2008
- Empower Work volunteer
- Junior Achievement coach
- Youth athletics coach, i9 Sports and City of Lafayette Recreation
Timeline
Senior Manager, Hardware Support Analytics
Oracle (OCI)
08.2019 - Current
Senior Deal Management Reporting Analyst
Oracle
11.2016 - 08.2019
Senior Finance Partner, Hardware Sales
Oracle
06.2012 - 11.2016
National Account Executive
Echo Global Logistics
06.2008 - 06.2010
MBA - Emphasis in Corporate Finance
University of Colorado
Bachelor of Arts - Major Economics, Minor Business Administration
University of Colorado