Kevin Hay
Wake Forest,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Freight Team Associate
Home Depot
02.2022 - Current
- Loaded and unloaded trucks.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Lifted and moved items weighing [Number] pounds multiple times per shift.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Relocation Accounting Service Team Analyst
Cartus Relocation
11.2000 - 11.2023
- Answered questions regarding outstanding payments from outside vendors via phone pathing system.
- Performed analysis to identify if expenses were processed according to company policy.
- Interacted with internal customers through teams.
- sent payroll deliverables to client updating employees wages.
- Process expenses for returned wires that were processed incorrectly.
- help balance ledgers for cash on account
- generated tickets on internal operating system documenting working notes to issues received.
- Generated standard and custom reports to provide summary of expenses processed.
- Implemented business strategy for summer volume OT work process.
- International liaison.
Bank Teller Supervisor
First Union National Bank
07.1997 - 11.2020
- Counted cash drawers and made bank deposits.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- sole custodian of ATM, Vault and night drop cash drawers.
Education
Education/Psychology
Western Connecticut State University
Danbury, CTHigh School Diploma -
New Fairfield High School
New Fairfield, CT1989
Skills
- Freight Processing
- Shipment Inspection
- SAP Warehouse Systems
- Zoning and Stocking
- Handheld Scanners
- Truck Loading and Unloading
- Pallet Jack Safety
- Package Labeling
- Warehouse Safety
- Equipment Operation
- Invoice Verification
- Standards Compliance
- Inventory Tracking
- Forklift Operations
- Data Entry
- Critical Thinking
- Decision-Making
Timeline
Freight Team Associate
Home Depot
02.2022 - Current
Relocation Accounting Service Team Analyst
Cartus Relocation
11.2000 - 11.2023
Bank Teller Supervisor
First Union National Bank
07.1997 - 11.2020
Education/Psychology
Western Connecticut State University
High School Diploma -
New Fairfield High School
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