Kevin H. Bourne
Yonkers,NY
Summary
Results-driven professional with solid foundation in business management. Known for effectively leading teams and driving operational improvements to achieve business objectives. Emphasizes team collaboration and adaptability to changing business needs. Skilled in strategic planning and project management, with reliable and flexible approach.
Overview
15
15
years of professional experience
Work History
Business Manager L2
NYC Department of Education
06.2023 - Current
- Along with the principal, managed the budget of the school of over 5 million dollars
- Directs school administrative activities, including budgeting, accounting, transportation, personnel, technology, and facility issues
- Negotiates, reviews and process favorable contract terms for clients, resulting in cost savings and risk reduction.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Procuring supplies and manages vendor relationships to ensures compliance with NYC Department of Education purchasing procedures
- Oversees and collaborates on financial and administrative matters within designated school and across five affiliated schools within the building
- Established strong relationships with external partners, fostering trust and collaboration on future contractual engagements.
- Pioneered a tech ticketing system for over 350 devices for student and staff that ensures efficacy and efficiency.
- Managed the payroll for over 42 staff members
- Analyzed student data to support instructional priorities and prepares reports, as needed
Associate Director of Operations
Uncommon Charter School
07.2022 - 03.2023
- Work closely with leadership team to maintain proper school-wide culture
- Developed and managed High School Academic Calendar for over 500 Students.
- Directly managed 8 staff members to ensure coverage for various needs around school.
- Liaison with building staff (School Foods, Security and Facilities team) to ensure safe operations.
- Empowered team members by delegating responsibilities effectively while still offering support when needed.
- Created and managed schedules of over 80 staff members to ensure that all areas of school have coverage and that school operations are not affected
- Facilitated weekly meetings to help meet operational needs
- Step into place of Director of Operations when they are not available
- Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
Senior Operations Associate/Operations Associate
Success Academy Charter School
07.2020 - 06.2022
- Managed the growth and development of 5 Operations Team members
- Use software such as Trello, Slack and Google suites and Monday.com to plan, organize, initiate, and complete projects
- Project Manager for school-wide events, setting timelines and communication calendars, creating critical paths and presenting to teachers
- Plan, execute and manage various projects through the operations team in support of our school community and its stakeholders
- Provided implementation and testing support for our Wi-fi systems through Techscape
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Facilitates quarterly updates to the school's servers
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Point person for daily tech issues and responsible for documenting and providing solution on the spot
- Handle administrative functions of scholar health and documentation
- Ensure that staff are properly informed and trained on updated policies and procedures
- Update Senior leader about project progress and provide complete and accurate reporting
Order Manager
Shoe Parlor
01.2010 - 01.2020
- Efficiently and effectively orchestrated the fulfilling of sales orders est. Six (6) million in annual sales
- Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements
- Serve as System Administrator for Visual Retail Plus Point of sale and inventory Management System
- Prioritized urgent requests effectively to minimize disruptions within the supply chain while meeting customer expectations consistently.
- Expedited order fulfillment with timely coordination between sales, production, and logistics teams.
- Serve as System Administrator for Shipworks Order Management System
- Managed daily priorities, escalated supply chain activities, and order fulfillment holdups
- Supervised order entry clerks and warehouse personnel
Education
PMP Certification -
PMI.org
Newtown Square, PA02-2025
Master of Business Administration - Project Management
Southern New Hampshire University
Manchester, New Hampshire08.2022
Bachelor of Science - Information Systems, Business Administration
CUNY School of Professional Studies
New York, NY06.2018
Associates of Applied Science (Honors) - Computer Network Technology
Borough of Manhattan Community College (BMCC)
New York, NY06.2010
Skills
- Project Management
- Problem Solving
- Emotional Intelligence
- Strategic planning
- Contract Negotiation
- Customer service
- Team building
- Financial management
- Organization and Time management
- Verbal and written communication
- Staff Management
- Collaboration
- Critical Thinking
- Data Analysis
Technical Skills
- Google Suites
- Slack
- Trello
- Tableau
- SQL
- Power-BI Tools
- Data Analytics
- Microsoft Project
- Monday.com
- Coupa Procurement Platform
- Visual Retail Plus POS system
- Shipworks Order Management
- Microsoft Office Suite
- Zoom
Timeline
Business Manager L2
NYC Department of Education
06.2023 - Current
Associate Director of Operations
Uncommon Charter School
07.2022 - 03.2023
Senior Operations Associate/Operations Associate
Success Academy Charter School
07.2020 - 06.2022
Order Manager
Shoe Parlor
01.2010 - 01.2020
PMP Certification -
PMI.org
Master of Business Administration - Project Management
Southern New Hampshire University
Bachelor of Science - Information Systems, Business Administration
CUNY School of Professional Studies
Associates of Applied Science (Honors) - Computer Network Technology
Borough of Manhattan Community College (BMCC)
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