Summary
Work History
Education
Skills
Timeline
StoreManager

Kevin Healey

Plainville,CT

Summary

Proven leader in retail management, notably at Shop Rite Food Market, where I spearheaded initiatives to boost employee morale and reduce turnover, enhancing department efficiency. Expert in dairy management and customer service, I excel in performance evaluation and fostering teamwork. Achieved significant improvements in inventory management and sales volume, demonstrating keen attention to detail and a commitment to excellence.

Work History

Dairy Manager

Shop Rite Food Market
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
  • Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
  • Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
  • Enhanced dairy department efficiency by implementing effective inventory management systems.
  • Streamlined dairy operations for increased productivity by optimizing staff scheduling and task delegation.
  • Coordinated promotional activities alongside marketing teams to drive awareness of special offers on dairy items, increasing sales volume during peak seasons.
  • Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Delegated tasks and gave direction to team of Number employees within dairy department.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Responded proactively to customer inquiries, providing knowledgeable advice on product selection and related health benefits.
  • Established a culture of teamwork among staff members, fostering open communication channels for efficient problem-solving efforts.
  • Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.

Grocery Manager

Shop Rite Food Market
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.

Night Manager

Shaw's Supermarket
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.

Education

High School Diploma -

Wethersfield High
Wethersfield, CT
06.1984

Skills

  • Performance evaluation and feedback
  • Dairy department management
  • Disease prevention strategies
  • Coordination of inventory
  • Staff supervision and training
  • Customer interaction
  • Attention to detail and accuracy
  • Product stocking
  • Freshness control

Timeline

Dairy Manager

Shop Rite Food Market

Grocery Manager

Shop Rite Food Market

Night Manager

Shaw's Supermarket

High School Diploma -

Wethersfield High
Kevin Healey