Experienced proprietor and technician responsible for day to day business operations, troubleshooting and diagnosis for a large variety of electronics. Gifted relationship builder, communicator, and creative hands-on problem-solver.
Overview
21
21
years of professional experience
Work History
Owner/Proprietor
Solid Repair
04.2003 - 04.2020
Component level troubleshooting, repair, design and building of a variety of electronic devices
Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs
Designed and built a variety of prototypes
Created schematic diagrams, drawings and specifications for prototypes
Provided outstanding service to nationally and regionally recognized corporations
Provided timely and quality workmanship to high profile clientele
Evaluated suppliers to maintain cost controls and improve operations
Project Coordinator
Brown & Brown of WA, Inc
03.2002 - 04.2003
Organized and directed the flow of work between departments
Solved interdepartmental client related problems
Prepared meeting agendas and minutes for distribution and record keeping.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Monitored project progress, identified risks and took corrective action as needed.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Kept corporate and client information confidential, adhering to data safety measures.
Sales Office Manager
GE Financial Assurance, Inc
02.2001 - 03.2002
Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
Set weekly and annual office goals and coordinated goals with other regional offices
Created and organized office filing system
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Identified opportunities to streamline processes and improve office operations and efficiency.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Project Coordinator
OHMS, Inc
10.1999 - 02.2001
Assisted with creation and implementation of company wide user interface
Responsible for content and execution of mass mailings to client base
Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Wrote technical narratives to document processes and design changes.
Reported regularly to managers on project budget, progress and technical problems.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Kept corporate and client information confidential, adhering to data safety measures.
Maintained database and spreadsheets.
Education
Bachelor degree - Philosophy
University of Arizona, Arts and Sciences, Tucson, AZ
1999
High School Diploma -
Horizon High School, Scottsdale, AZ
06.1994
Skills
Component Level Troubleshooting
Schematics and Technical Drawings
Hands-on problem solving
Inspection and Diagnosis
Prototype Creation
User Experience
Board Assemblies
Equipment Calibration
Multi-Tasking and Prioritization
Complex Problem-Solving
Effective Working Relationships
Timeline
Owner/Proprietor - Solid Repair
04.2003 - 04.2020
Project Coordinator - Brown & Brown of WA, Inc
03.2002 - 04.2003
Sales Office Manager - GE Financial Assurance, Inc
02.2001 - 03.2002
Project Coordinator - OHMS, Inc
10.1999 - 02.2001
University of Arizona, Arts and Sciences - Bachelor degree, Philosophy