KEVIN HINES
Brooklyn,NY
Summary
Experienced professional with a strong background in operational excellence and team leadership. Skilled in driving growth and improving productivity through strategic planning and efficient resource management. Prioritizes collaboration and adaptability to achieve organizational goals successfully, demonstrating exceptional problem-solving and decision-making skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
The Belfry
03.2022 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Develop seasonal menu and beverage offerings to meet guest expectations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Foster a strong, positive culture among staff and guests, prioritizing satisfaction and driving revenue growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Nicky's On The Bay
04.2018 - 10.2021
- Directed over 100 staff, designed restaurant-specific floor layouts, oversaw server duties, and organized seating arrangements
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Inventory management
- Food safety
- Cost control
- Menu curation
- Labor management
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining cocktail menus.
- Increased sales by 20 % while reducing costs leading to a 22% net profit in the last two years.
- Organization of raw data through, excel, word and google work space
- Implemented strategic scheduling to reduce labor costs by 12%
- Supervised team of 20 staff members.
Certification
- NYC Food Handlers
- TIPS Certified
- WSET Level 2 Wine & Spirits
- BAR 5-Day
Timeline
General Manager
The Belfry
03.2022 - Current
General Manager
Nicky's On The Bay
04.2018 - 10.2021
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