Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Hodgkins

Austin,TX

Summary

Detail-oriented and organized operations professional with over 8 years of experience in high-stakes, fast-paced environments. Skilled in data tracking, staff coordination, communication, and process optimization. Demonstrated ability to manage cross-functional teams, maintain compliance, and improve operational workflows. Strong communicator with a passion for supporting recruiting and team development processes.

Overview

9
9
years of professional experience

Work History

Sales Operations Lead

Zellic
08.2024 - 05.2025
  • Managed and streamlined communication across multiple stakeholders to improve process efficiency.
  • Maintained contract databases and ensured accurate documentation for a database of over 500 clients.
  • Developed repeatable workflows that enhanced coordination and turnaround timelines.

Operations Coordinator

Cruise
07.2023 - 02.2024
  • Oversaw shift scheduling and real-time team coordination, ensuring daily operational goals were met.
  • Maintained trackers and documentation for team activities and safety metrics.
  • Supported internal and external communications, enhancing team transparency and readiness.
  • Coordinated with other departments on resource management and allocation.

Test Manager II

Argo AI
01.2021 - 06.2023
  • Maintained detailed tracking and reporting systems to monitor performance and ensure accountability.
  • Managed logistics for official visits and external demonstrations with VIPs.
  • Developed SOPs and reporting structures demonstrating process ownership and innovation.

Test Specialist

Argo AI
10.2018 - 12.2020
  • Executed on-site testing of AV technologies in coordination with engineering teams.
  • Monitored vehicle performance and safety compliance, logging detailed reports to guide system improvements.
  • Participated in development and refinement of test protocols and operating procedures.

Management Trainee

Enterprise Rent-A-Car
09.2016 - 03.2018
  • Managed team performance, customer service operations, and fleet logistics.
  • Led data-driven improvements to branch operations and vehicle utilization.
  • Handled day-to-day customer or client questions via telephone or email.

Education

Bachelor of Science - Business Administration

University of Pittsburgh
Pittsburgh, PA
05-2016

Skills

  • Staff Scheduling & Coordination
  • Data & Tracker Management
  • Project Management
  • Communication & Stakeholder Engagement
  • Process Optimization
  • Microsoft Office, Google Workspace, Jira, Notion, Airtable, ClickUp, NetSuite
  • Adaptable to Evenings/Weekends & Fast-Paced Environments

Timeline

Sales Operations Lead

Zellic
08.2024 - 05.2025

Operations Coordinator

Cruise
07.2023 - 02.2024

Test Manager II

Argo AI
01.2021 - 06.2023

Test Specialist

Argo AI
10.2018 - 12.2020

Management Trainee

Enterprise Rent-A-Car
09.2016 - 03.2018

Bachelor of Science - Business Administration

University of Pittsburgh

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