Kevin Holdson
Greensboro,NC
Summary
A dynamic leader with a proven record of growing a division at James River Equipment to $30M in sales for 2024. Specializes in strategic account management, maximizing CRM tools, and delivering exceptional customer service. Skilled at resolving high-profile customer challenges and developing strategies that drive measurable growth. Known for building high-performing teams, providing effective staff training, and fostering lasting customer relationships to support long-term success.
Overview
18
18
years of professional experience
Work History
General Manager - MPS Division
James River Equipment
01.2021 - Current
- Built successful Material Processing equipment division within James River Equipment. Having grown this division to 20 employees.
- Achieved sales goals and service targets by cultivating and securing new customer relationships. Raising annual material processing sales from $800,000 to $30,000,000.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with ownership to implement continuous improvements and exceed team goals.
- Directly manage all key accounts. Including all large quarry producers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Operations Manager
Commonwealth Equipment
01.2020 - 12.2020
- Supervised staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Expanded company operations into North Carolina. Procured building and made all necessary hires for parts, service, and sales team.
- Managed all sales activities in North Carolina. Raising sales to $6,000,000 in year one.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Environmental Sales Manager
Powerscreen Mid-atlantic
06.2015 - 12.2019
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Promoted sales and service for all grinders, shredders, trommel screens, and related material handling equipment. Growing total sales 33%.
- Established and cultivated solid business relationships with new or existing customers.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Dealer Support Representative
Terex Corporation
01.2007 - 05.2015
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Provide technical support for North American dealer network for Powerscreen and Terex Finlay equipment.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared presentations for clients showing success and credibility of products.
- Organized promotional events and interacted with community.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Education
Business
Walter State
Morristown, TN2007
Skills
- Account Management
- Customer Service
- Verbal and Written Communication
- Experience Utilizing CRM (Salesforce and Handle)
- Account Acquisition
- Aftermarket Sales
- Customer Portfolio Management
- Negotiation
- Presentations and Public Speaking
- Detail-Oriented
- Customer Complaint Resolution
- Decision-Making
- Staff Training and Development
- Direct sales
- Strategic account development
Affiliations
- Rotary International
Additional Information
I’m a family man who values strong connections at home. Practicing Jiu-Jitsu helps me stay disciplined and connected with a great community. In my free time, I enjoy playing bluegrass music, which gives me a creative outlet and brings me a lot of joy. These things help me stay balanced and fulfilled in life.
Timeline
General Manager - MPS Division
James River Equipment
01.2021 - Current
Operations Manager
Commonwealth Equipment
01.2020 - 12.2020
Environmental Sales Manager
Powerscreen Mid-atlantic
06.2015 - 12.2019
Dealer Support Representative
Terex Corporation
01.2007 - 05.2015
Business
Walter State
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