Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent at managing high stress situations with minimal guidance.
Overview
13
13
years of professional experience
Work History
Fire Fighter
Hillsborough County Fire Rescue
10.2021 - Current
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
Responded effectively to various types of emergencies, including structural fires, vehicle accidents, hazardous materials incidents, and natural disasters.
Shift Lead
Topgolf Tampa
08.2014 - 09.2021
Oversee daily operations of all members of service team, including delegating tasks and training new staff.
Resolve guest issues to maintain complete customer satisfaction and workforce effectiveness.
Keep server areas clean and stocked to increase efficiency while working tables.
Support
Topgolf Wood Dale
12.2013 - 03.2014
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Assisted wait staff with timely food delivery and guest requests.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Store Manager
Golf Shack At The Back 9
06.2011 - 10.2013
Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Trained team members in successful strategies to meet operational and sales targets.
Built customer loyalty and retention by delivering excellent shopping experiences.