Kevin Holman
Inglewood,CA
Summary
Autonomous Vehicle Operations Expert with extensive experience in defensive driving and fleet support. Delivered significant improvements in customer satisfaction and operational efficiency through strategic planning and performance metrics as a manager specializing in operations management and team leadership. Focused on fostering cross-functional teamwork and enhancing safety procedures and marketing strategies.
Overview
19
19
years of professional experience
Work History
L2 driver
Transdev/ Waymo
Los Angeles, California
03.2026 - Current
- Operated vehicles safely, ensuring compliance with traffic regulations and company policies to maintain operational integrity.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Conducted routine vehicle inspections, identifying safety issues to ensure optimal vehicle performance and safety compliance.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Followed company safety and security policies, contributing to a secure working environment and reducing potential risks.
Manager
Verizon Wireless
09.2007 - 02.2021
- Led and inspired employees to enhance productivity and engagement.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts by actively listening to concerns and negotiating solutions.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Fostered company culture prioritizing employee engagement, collaboration, and continuous learning.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Executed strategic plans and performance metrics to meet departmental goals.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed practices to pinpoint issues and implement solutions unauthorized, unsafe, or ineffective practices.
- Supported recruitment efforts by sourcing candidates and conducting interviews, hiring and training of team members.
Education
High School Diploma -
El Camino College
Torrance, CASkills
- Vehicle operation
- Defensive driving
- Pre-trip inspection
- Safety protocols
- Operations management
- Inventory management
- Schedule management
- Shift scheduling
- Performance monitoring
- Performance evaluations
- Customer relationship management
- Customer service
- Team leadership
- Cross-functional teamwork
- Time management
- Time management
- Decision-making
- Staff management
- Marketing
- Pre-trip inspection
Timeline
L2 driver
Transdev/ Waymo
03.2026 - Current
Manager
Verizon Wireless
09.2007 - 02.2021
High School Diploma -
El Camino College