Kevin Hongvarivatana
Provider Configuration Analyst
Arleta,CA
Summary
At Elevance Health, I excelled as a Provider Configuration Analyst, leveraging my expertise in configuration management and data/inventory management to resolve complex issues, enhance system testing, and improve compliance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Provider Configuration Analyst
Elevance Health
09.2008 - Current
- Provided timely support for end-users, resolving configuration-related issues quickly and effectively.
- Conducted root cause analyses of provider configuration issues, identifying areas for improvement, and implementing permanent solutions accordingly.
- Performed internal system UAT testing for enhancements based on business needs.
- Ensured compliance with company standards by conducting thorough configuration audits.
- Offered input for job aid documents to support client-ready final versions.
- Developed comprehensive documentation for provider configuration processes.
- Trained team members on best practices in identifying and resolving provider configuration-related issues.
Education
High School Diploma -
Chatsworth High School
Chatsworth, CA 05.2001 -
Skills
Configuration Management
Configuration Auditing
Data Management
Microsoft Excel, Word and Powerpoint
WGS, SPS and PEGA Systems
Timeline
Provider Configuration Analyst
Elevance Health
09.2008 - Current
High School Diploma -
Chatsworth High School
05.2001 -