Kevin Huang
New Jersey, USA
Summary
Detail-oriented professional with excellent communication and customer service skills. Proficient in handling cash and credit card transactions and possesses strong math skills capable of counting and calculating quickly and efficiently. Experienced in regulating merchandise and ensuring / monitoring supply as well as product knowledge. Results driven and enthusiastic in providing customers and clients the best shopping experience possible.
Overview
1
1
year of professional experience
Work History
Software Engineering Intern
C-Star
New York, NY
06.2024 - 08.2024
- Analyzed customer requirements to design solutions that meet client needs
- Provided technical support by responding to bug reports or feature requests
- Collaborated with the quality assurance team to fix identified issues
- Assisted in the deployment of software releases to staging and production environments
- Coordinated testing and validation procedures through software development lifecycle
Customer Service Assiciate
Lowes Home Improvment
Hillsborough, NJ
06.2023 - 06.2024
- Promoted available products and services to customers during service and order calls
- Tracked inventory levels of popular items to ensure availability for customers' orders
- Updated systems with order specifics and customer details and billing information
- Collaborated with sales team members on inventory levels and resolve item issues
- Trained new hires on products and services, best practices, and protocols
Education
Bachelor of Science - Computer Science
Rochester Institute of Technology
Rochester, NY12-2026
Skills
- Customer Service
- Product Knowledge
- Merchandising
- Cash and Money Handling
- Attention to Detail
- Flexible Communication
- Strategic Planning
- Time Management
Timeline
Software Engineering Intern
C-Star
06.2024 - 08.2024
Customer Service Assiciate
Lowes Home Improvment
06.2023 - 06.2024
Bachelor of Science - Computer Science
Rochester Institute of Technology
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