Kevin Huelgas
Walmart
Bay City,TX
2
Languages
13
years of professional experience
Dedicated Night Stocker with expertise in optimizing operations and enhancing customer accessibility while maintaining high safety standards. Process Technology Technician trained in industrial equipment operation, process control, instrumentation, and operational safety, demonstrating a solid foundation in system analysis and safety protocols. Committed to developing hands-on experience in real plant environments while contributing responsibility and dedication to safe and efficient operations.
Work History
Night Stocker
4 Years 3 Months- Organized and stocked merchandise to optimize shelf space and enhance customer accessibility.
- Collaborated with team members to ensure timely replenishment of inventory during overnight shifts.
- Maintained cleanliness and organization of stock areas to adhere to safety standards and improve efficiency.
- Operated pallet jacks for safe transportation of products within the store premises.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Removed all boxes and related trash from sales floor and processed through compactors.
Busboy
3 Months- Assisted servers by delivering food and beverages promptly.
- Cleaned and reset dining areas for optimal guest experience.
- Implemented improved cleaning routines to enhance sanitation practices.
- Monitored dining room activities to support seamless operations during peak hours.
- Provided feedback to management on workflow improvements for better efficiency.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Collaborated with host/hostess team to ensure accurate table availability information was communicated between front-of-house teams.
Insurance Agent
2 Months- Developed tailored insurance policies based on client needs and risk assessments.
- Managed client relationships, ensuring timely communication and support throughout policy lifecycle.
- Implemented targeted marketing strategies, resulting in increased client acquisition and retention rates.
- Analyzed performance metrics to drive strategic decisions aimed at achieving sales goals.
Call Center Sales Representative
6 Months- Exceeded sales targets by delivering tailored product recommendations to customers.
- Enhanced customer satisfaction by resolving inquiries and issues promptly.
- Developed strong relationships with clients through effective communication and follow-up strategies.
- Trained new team members on sales techniques and call center protocols.
- Analyzed customer feedback to identify trends and inform product offerings.
Chief of Security
9 Months- Led incident response teams during emergencies, ensuring swift resolution and minimal disruption.
- Developed and implemented security policies to enhance organizational safety protocols.
- Conducted regular security audits to identify vulnerabilities and improve risk management strategies.
- Trained staff on security procedures, fostering a culture of safety awareness among employees.
- Collaborated with local law enforcement to coordinate security measures for company events.
- Analyzed security incidents to refine response strategies and prevent future occurrences.
- Oversaw surveillance systems, ensuring optimal functionality and timely monitoring of premises.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Optimized physical security measures, upgrading barriers and access controls as needed to address evolving threats effectively.
Manager
7 Years- Supervised daily operations to ensure compliance with health and safety standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Analyzed customer feedback to enhance menu offerings and overall dining experience.
- Led team meetings to align staff on performance goals and operational improvements.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate of Science - Process Technology
- [Number] GPA 4
Associate of Arts - Criminology
- financial aid Scholarship Recipient
- [Number] GPA 4
Skills
Loading and unloading
Unloading trucks
Stock rotation
Warehouse safety
Heavy lifting
Strong teamwork
Customer service
Client relations
Workplace safety
Documentation and reporting
CCTV monitoring
Patrol operations
Incident response management
Executive protection
CCTV monitoring
Firearms training
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Night Stocker
Walmart
05.2022 - CurrentRead More
Busboy
Vallarta Mexican Grill
02.2022 - 05.2022Read More
Insurance Agent
Ai United Insurance
12.2021 - 02.2022Read More
Call Center Sales Representative
Call Center Solutions
05.2021 - 11.2021Read More
Chief of Security
LALA Milk Company.
08.2020 - 05.2021Read More
Manager
McDonald's Restaurant
06.2013 - 06.2020Read More
Wharton County Junior College
Associate of Science from Process Technology
Read More
Richard J Daley College
Associate of Arts from Criminology
Read More