Kevin Hufziger
Superior,WI
Summary
Compassionate professional with expertise in residence life and customer service. Specialized in conflict resolution and community development, demonstrating strong leadership and time management skills. Proven ability to foster positive outcomes in diverse living environments through effective communication and empathy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hall Manager
University Of Wisconsin - Superior
Superior, Wisconsin
08.2025 - Current
- Managed daily operations of residence hall environment.
- Enforced university policies and ensured safety regulations compliance.
- Addressed and resolved resident complaints and grievances to foster a positive living environment.
- Collaborated with staff to improve resident experiences and satisfaction.
- Facilitated communication between residents and university administration to ensure timely resolution of concerns.
- Supported recruitment, training, evaluation, and supervision of staff to enhance team effectiveness.
- Inspected physical condition of the premises on a regular basis to ensure compliance with health codes.
- Maintained accurate records of bookings, payments, invoices, and other related documents.
- Developed and deepened relationships with residents and fellow staff.
Custodial Supervisor
University Of Wisconsin - Superior
Superior, Wisconsin
05.2025 - 08.2025
- Supervised daily cleaning operations across multiple facilities.
- Trained staff on proper cleaning techniques and safety procedures.
- Scheduled and coordinated custodial shifts to ensure adequate coverage and responsiveness to facility demands.
- Developed and implemented cleaning schedules based on specific facility needs to maintain cleanliness standards.
- Managed inventory of cleaning supplies and equipment to ensure availability and proper usage.
- Responded quickly to emergency situations requiring immediate attention.
- Communicated effectively with staff to address concerns and feedback.
- Wrote and filled reports for all accidents and injuries.
Assistant Hall Manager
University Of Wisconsin - Superior
Superior, Wisconsin
08.2024 - 05.2025
- Coordinated events and activities in residence halls to enhance student engagement.
- Assisted students with inquiries and resolved issues promptly.
- Maintained cleanliness and safety standards within the residence area.
- Collaborated with campus services for maintenance and support requests.
- Trained new staff on residence hall policies and procedures effectively.
- Managed the daily operations of the hall, including staff scheduling and budgeting.
- Assisted in recruiting, training, evaluating and supervising staff members.
Resident Assistant
University Of Wisconsin - Superior
Superior, Wisconsin
01.2023 - 05.2024
- Facilitated community events to enhance resident engagement and foster meaningful interactions.
- Assisted residents with conflict resolution, ensuring access to necessary support resources.
- Coordinated communication between residents and university administration, promoting transparency and understanding.
- Developed educational programs focusing on wellness, diversity, and inclusion for residents.
- Completed routine rounds to ensure residents' care needs were met.
- Supervised dormitory activities to enforce compliance with rules and regulations.
- Welcomed new residents, aiding their adjustment to the community.
- Maintained accurate records of incidents occurring within the residence hall.
Resident Assistant
Mohawk Valley Community College
Utica, New York
08.2021 - 05.2022
- Facilitated community events to enhance resident engagement and foster meaningful interactions.
- Assisted residents with conflict resolution, ensuring access to necessary support resources.
- Coordinated communication between residents and university administration, promoting transparency and understanding.
- Developed educational programs focusing on wellness, diversity, and inclusion for residents.
- Completed routine rounds to ensure residents' care needs were met.
- Supervised dormitory activities to enforce compliance with rules and regulations.
- Welcomed new residents, aiding their adjustment to the community.
- Maintained accurate records of incidents occurring within the residence hall.
Education
Bachelor of Science - History
University of Wisconsin, Superior
Superior, WI05.2025
High School Diploma -
Penfield High Sschool
Penfield, NY06.2020
Master of Science - Guidance And Counseling: Clinical Mental Health
University of Wisconsin, Superior
Superior, WISkills
- Staff training
- Time management
- Multitasking
- Problem solving
- Teamwork
- Conflict resolution
- Relationship building
Certification
Member, American Counselor Association (ACA), January 2026 - Present
Timeline
Hall Manager
University Of Wisconsin - Superior
08.2025 - Current
Custodial Supervisor
University Of Wisconsin - Superior
05.2025 - 08.2025
Assistant Hall Manager
University Of Wisconsin - Superior
08.2024 - 05.2025
Resident Assistant
University Of Wisconsin - Superior
01.2023 - 05.2024
Resident Assistant
Mohawk Valley Community College
08.2021 - 05.2022
Bachelor of Science - History
University of Wisconsin, Superior
High School Diploma -
Penfield High Sschool
Master of Science - Guidance And Counseling: Clinical Mental Health
University of Wisconsin, Superior