Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Kevin Intiso

Kodiak,AK

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

13
13
years of professional experience

Work History

Dockworker

North Pacific Seafoods
Kodiak, AK
06.2024 - Current
  • Managed hazardous materials in accordance with established guidelines.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Packed boxes and stock using organizational guidelines.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Inspected cargo for damage, shortages, and overages.
  • Loaded and unloaded containers from ships and trucks using a forklift.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Tagged and wrote identifying information on containers, boxes and carF
  • Fed product into processing machinery and cleaned and sanitized work dispenser bins and bulk storage areas.
  • Unloaded fish carts, packaged fish products and transported products to inspection and shipping area for loading and delivery to buyers.
  • Inspected incoming shipments for quality control purposes.
  • Ensured all labeling was accurate, legible and adhered properly to packages.
  • Maintained safe and sanitary counters and floors according to established local and government protocols.
  • Graded, weighed and measured fish products to ensure quality control.
  • Evaluated meat temperatures for safety and quality and kept detailed records of heat statuses.
  • Placed raw materials on conveyor belt for processing.
  • Adapted quickly when changes were made within the production process.
  • Maintained and ran machines and equipment.
  • Packaged finished products in accordance with customer requirements.
  • Assisted delivery drivers with unloading product for processing.
  • Cleaned and prepared fish for further processing according to company standards.
  • Maintained cleanliness of work area and equipment in compliance with health regulations.
  • Executed proper and sanitary waste management operations to avoid contamination.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Transported processed seafood from production line to storage facilities or shipping areas.
  • Filled daily specialized requests and completed wholesale orders.

Owner

California Hotshots LLC
Omaha, NE
06.2022 - 06.2024
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Identified issues with work vehicles and put in maintenance requests with shop department.
  • Supervised employees to promote optimal productivity in job tasks and duties.
  • Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
  • Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
  • Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Identified opportunities to reduce cost and improve productivity.

Service Manager

Big Brand Tire & Service
Santa Barbara, CA
06.2021 - 06.2022
  • Collaborated with customers to offer solutions to service needs.
  • Adhered to customer service standards to foster satisfaction and retention.
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Hired and trained service department staff to drive performance.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Pitched in to complete various duties during peak periods or employee absences.
  • Created written estimates and obtained customer consent to proceed.
  • Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
  • Monitored employee performance through key metrics analysis.
  • Guided department employees on changes from management.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Produced thorough, accurate and timely reports of project activities.

Sales Manager // Finance Moonlight

New Century Motors
Santa Barbara, CA
06.2019 - 06.2021
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Created and maintained sales environment to support business objectives.
  • Maintained professional network of potential clients and business opportunities.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed and implemented new sales strategies to update product lines.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.

Coil Tubing Operator

Legend Energy
Dickinson, North Dakota
06.2016 - 06.2019
  • Maintained accurate records of job operations and material used.
  • Calculated distances, surface areas and volumes using basic math skills.
  • Followed proper rig up and rig down procedures for optimal safety.
  • Performed regular maintenance on all equipment to ensure proper functioning in the field.
  • Completed and reported pre- and post-trip inspections.
  • Followed established procedures while running various tools into hole through coiled tubing string.
  • Conducted post-job inspections to verify that all components were properly secured after completion of job operations.
  • Helped repair vehicles with GVWR many pounds.
  • Loaded and unloaded coil tubing from trucks or trailers in a safe manner.
  • Solved problems arising during job operations by troubleshooting equipment malfunctions or identifying appropriate solutions.
  • Inspected equipment daily for leaks, defects and mechanical failures.
  • Performed pre-job safety checks on equipment and tools.
  • Operated coil tubing unit, including pressure pumps, tanks, injectors, and other related equipment.
  • Identified needs of customers promptly and efficiently.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Achieved cost-savings by developing functional solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed routine maintenance and repair.
  • Worked with cross-functional teams to achieve goals.

Frac Hand // Front Line // Pump Operator

Halliburton Energy Services
Rock Springs , WY
06.2014 - 06.2016
  • Operated moving equipment to transport materials and parts to excavation sites.
  • Assisted in the installation of new wells including casing and tubing operations.
  • Trained under supervisors to learn correct, safe, and speedy extraction processes.
  • Transported equipment from one job site to another.
  • Performed preventative maintenance on oilfield machinery to reduce downtime and improve efficiency.
  • Maintained accurate records of all field activities throughout each job.
  • Controlled pressure at wellheads by installing and replacing devices.
  • Filled out job or shift report forms for supervisors.
  • Safely operated forklift and aerial lift to move machinery around floor.
  • Worked on job sites and assigned locations, installing and repairing pipes, valves and pumps.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Performed regular inspections and completed vehicle repairs.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected brakes, lights, tires, fuel levels and other important parts to maintain operational safety on the road.
  • Conducted post-trip inspections upon arrival at destination.
  • Monitored load security throughout trips.
  • Performed preventive maintenance tasks such as checking fluid levels and tire pressure.
  • Troubleshot mechanical issues with pumps using diagnostic tools such as voltmeters and ammeters.
  • Performed routine maintenance on vehicles and equipment.
  • Reported unsafe working conditions to professionals via written reports.
  • Communicated regularly with supervisors regarding operations status updates and any potential issues that may arise.
  • Wore appropriate protective equipment to prevent injury or incident.
  • Conducted regular tests on flow rates in order to detect any irregularities in production output.

Dispatch Manager

Caron Transportation Systems
Bainville, MT
06.2012 - 06.2014
  • Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
  • Tracked and scheduled preventive maintenance services for trucks and heavy equipment statewide through inside company mechanics and outside vendors.
  • Promoted safe work activities by conducting safety audits and attending company safety meetings.
  • Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
  • Embraced, promoted and led continuous improvement efforts to establish drivers and trucks utilized to maximum potential.
  • Managed daily scheduling of labor and equipment needs and changes, embracing continuous improvement efforts.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Received or prepared work orders.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Addressed questions, problems or requests for service or equipment.
  • Oversaw communications within assigned territories.

Skills

  • KPI Management
  • Labor Relations
  • Staff Development
  • Marketing Tactics
  • Focus and Follow-Through
  • Problem Anticipation and Resolution
  • Originality and Creativity
  • Sales Tracking
  • Training Management
  • Quality Assurance
  • Operations Oversight
  • Hazardous materials handling
  • Oilfield safety protocols
  • Hydraulic fracturing
  • Coiled tubing operations
  • Oilfield instrumentation usage
  • Pressure control systems
  • Rig equipment selection
  • Heavy machinery operation

Accomplishments

  • Exceeded sales goals by average of 23% in 2019.
  • Promoted to Service Management due to continuous growth, and leadership qualities that achieved massive sales gains.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Sales Representative to Sales Manager // Finance Moonlight, in less than 12-months.
  • Developed relationships with 30 new clients and typically exceeded sales goals by 15%.

Timeline

Dockworker

North Pacific Seafoods
06.2024 - Current

Owner

California Hotshots LLC
06.2022 - 06.2024

Service Manager

Big Brand Tire & Service
06.2021 - 06.2022

Sales Manager // Finance Moonlight

New Century Motors
06.2019 - 06.2021

Coil Tubing Operator

Legend Energy
06.2016 - 06.2019

Frac Hand // Front Line // Pump Operator

Halliburton Energy Services
06.2014 - 06.2016

Dispatch Manager

Caron Transportation Systems
06.2012 - 06.2014

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Kevin Intiso