Kevin Isaacksz
Las Vegas,NV
Summary
Customer service and logistics management experience focused on improving client outcomes and operational efficiency. Applied CRM expertise to strengthen client interactions and streamline internal workflows. Delivered 95% client satisfaction through integrity and multilingual communication.
Overview
4
4
Languages
1
1
Certification
14
14
years of professional experience
Work History
Elite Driver
Lyft & DoorDash
03.2026 - Current
- Maintained clean driving record through strict adherence to traffic laws.
- Delivered exceptional customer service to enhance the delivery experience.
- Leveraged GPS technology for efficient route planning and navigation.
- Drove 200-300 miles during 12-hour shifts while ensuring safety.
Real Estate Agent
eXp Realty
08.2025 - Current
- Delivered real estate services in Nevada, guiding clients through buying and selling processes to meet their needs.
- Negotiated contracts between buyers and sellers, ensuring fair terms for all parties.
- Partnered with mortgage brokers to present clients with tailored financing options, facilitating smoother transactions.
- Utilized comprehensive knowledge of local real estate laws and regulations to ensure compliance and inform clients effectively.
- Maintained current and accurate CRM database of prospective customers.
Medical Transportation Driver
Clark County Medical Transportation
Las Vegas, Nevada
09.2025 - 03.2026
- Coordinated patient pick-up and drop-off using medical transportation vehicles for efficient service delivery.
- Transported patients and medical professionals across southern Nevada and Arizona, ensuring timely arrivals at appointments.
- Delivered exceptional customer service to create positive experiences during each transportation journey.
- Adhered to all established safety protocols and procedures to maintain secure operations.
Outbound Order Selector
Sysco
01.2022 - 05.2024
- Accurately selected orders from warehouse inventory for timely distribution.
- Operated pallet jacks and forklifts for efficient product movement.
- Executed picking, packing, shipping, and unloading of goods with precision.
- Worked extended hours during peak periods to ensure timely order fulfillment.
- Worked additional hours and shifts to support on-time deliveries during peak periods.
Installer/Demolition
LV Tile Interiors
01.2021 - 01.2022
- Executed remodeling and demolition projects, achieving high standards of precision and efficiency.
- Installed tile in residential spaces, resulting in durable and visually appealing finishes.
- Utilized cutting tools for customized tile installations that met client specifications.
- Maintained compliance with safety standards throughout all installation processes.
- Delivered reliable service in diverse environments, maintaining productivity in varying weather conditions.
Installer/Detailer
LV Audio
04.2019 - 01.2021
- Installed audio and visual equipment for residential and commercial clients.
- Executed audio installation and detailing for diverse projects, ensuring high-quality results.
- Collaborated with team members to execute installation projects efficiently.
- Utilized various tools including buffers, polishers, and steamers to effectively clean vehicles, maintaining high standards of detailing.
- Cleaned and polished vehicles with specialized detailing products and equipment to enhance appearance and customer satisfaction.
Order Selector
HEB RDC
12.2017 - 03.2019
- Selected and organized products for timely delivery to retail locations.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Executed picking, packing, shipping, and unloading of goods to ensure accurate order fulfillment.
- Operated warehouse equipment to streamline inventory movement within storage areas.
- Communicated with supervisors to resolve inventory issues promptly.
- Attended company safety meetings to maintain knowledge of new and important information.
Cashier
Shell
03.2017 - 12.2017
- Operated cash register, processing customer transactions accurately to enhance transaction flow.
- Verified the age of customers purchasing alcohol or tobacco products with valid ID.
- Provided excellent customer service by addressing complaints promptly and courteously.
- Collaborated with team members to streamline workflow and elevate overall customer experience.
- Managed inventory levels, ensuring timely restocking to maintain product availability.
- Monitored fuel pump operations and ensured safety protocols were followed.
Real Estate Agent
Jiles Realty
Killeen, Texas
05.2017 - 09.2017
- Guided clients through home buying and selling processes, ensuring smooth transactions and positive experiences.
- Conducted market analysis to identify property values and trends.
- Developed targeted marketing strategies that increased visibility and interest in listings.
- Coordinated property showings and open houses for potential buyers.
- Cultivated strong client relationships through effective communication and personalized service.
Student
Champions School
San Antonio, Texas
01.2016 - 05.2017
- Assisted peers with coursework and study materials.
- Collaborated on group projects to enhance learning outcomes.
- Developed study schedules to improve time management skills.
- Completed Texas pre-licensing course to qualify for real estate licensing
Sales Specialist
Dillards
06.2012 - 12.2016
- Provided sales and customer service in a fast-paced retail environment.
- Guided customers in product selection and addressed inquiries to enhance the shopping experience.
- Developed customer relationships by providing product knowledge and offering advice on product selection.
- Addressed and resolved customer complaints through effective communication to ensure satisfaction.
- Collaborated with team members to ensure a positive shopping experience.
- Managed inventory levels and conducted stock replenishment.
- Trained new employees on sales techniques and operational procedures to support team performance.
- Boosted security throughout the store to reduce shrink and discourage theft.
Education
120-hour Nevada Real Estate Salesperson Pre-Licensing -
Key Realty School
Las Vegas120-hour Texas Real Estate Salesperson Pre-Licensing -
Champions School of Real Estate
TexasSome College (No Degree) - Level I Frontline Customer Service
Theater Training Center For Excellence
JBB(Camp Anaconda), IraqComputer Diploma - Information Technology
Vishu Educational Center
Colombo, Sri Lanka05-2005
High School Diploma -
St. Josephs College
Colombo, Sri Lanka01-2002
Skills
- Integrity
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Multilingual communication
- CRM proficiency
- Logistics management
- Warehouse operations
- Construction expertise
- Transportation planning
- Route optimization
Certification
- Active Nevada Real Estate License, Active Nevada Guard Card, Clean Driving Record
Languages
English
Full Professional
Sinhala
Native/ Bilingual
Tamil
Limited
Hindi
Limited
Timeline
Elite Driver
Lyft & DoorDash
03.2026 - Current
Medical Transportation Driver
Clark County Medical Transportation
09.2025 - 03.2026
Real Estate Agent
eXp Realty
08.2025 - Current
Outbound Order Selector
Sysco
01.2022 - 05.2024
Installer/Demolition
LV Tile Interiors
01.2021 - 01.2022
Installer/Detailer
LV Audio
04.2019 - 01.2021
Order Selector
HEB RDC
12.2017 - 03.2019
Real Estate Agent
Jiles Realty
05.2017 - 09.2017
Cashier
Shell
03.2017 - 12.2017
Student
Champions School
01.2016 - 05.2017
Sales Specialist
Dillards
06.2012 - 12.2016
120-hour Nevada Real Estate Salesperson Pre-Licensing -
Key Realty School
120-hour Texas Real Estate Salesperson Pre-Licensing -
Champions School of Real Estate
Some College (No Degree) - Level I Frontline Customer Service
Theater Training Center For Excellence
Computer Diploma - Information Technology
Vishu Educational Center
High School Diploma -
St. Josephs College