Kevin Isaak
Phoenix,AZ
Summary
Forward-thinking and results-driven sales leader with more than 20 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.
Overview
23
23
years of professional experience
Work History
Regional Sales Manager
Drury Hotels
03.2013 - Current
- Leader of 14 Hotels with 10% growth each year by networking, sales leads, prospecting, setting appointments, and closing business.
- Develop employees during every step of the sales process, which resulted with 5 promotions in 6 years.
- Responsible for all sales and marketing for 14 Hotels, by growing revenues, personnel development and cost control.
- P&L management for a $90 million budget for all combined hotels, by decreasing cost by 13% and increasing overall revenues by 10% on average each year.
- Leader of 9 Area Sales Managers throughout 5 states, with 90% promoted within.
- Work closely with 14 General Managers in 5 states to provide support for revenue goals as well as all the Sales & Marketing
- Responsible for Revenue Management for all 14 hotels, resulting in consistent adr and occupancy growth with different strategies for each market.
- Responsible for all New Hotel Openings in my Region, including hiring, training and developing new staff for each hotel.
- Leader for all hiring, training, coaching, monthly sales strategic meetings, performance reviews, and presentations.
- Implemented, led, trained, and overall performance for the entire company for new sales tools (ZoomInfo) which resulted in travel expense decreases of 15% while finding new contacts for account growth.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Attend industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
Regional Manager
Retail Business Development (RBD)
09.2008 - 03.2013
- Recruited to lead startup of Southeast sales region and manage 80-member team, 10-member management team in 10-region territory in Southeast.
- Hired, trained, and managed operations, and grew revenue to over $11.6 million.
- Responsible for over 80 stores and 10 Area Managers.
- Consistently ranked in top 5 in country.
- Fostered a robust, sustainable network of buyers from Louisiana to North Carolina, leveraging strong listening, presentation, and closing skills to optimize sales results despite the previously dominant competitor advantage.
- Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for over 80 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
Area Sales Manager
Enterprise Car Sales
05.2000 - 08.2008
- Executed proven strategies to hit sales quota and help company achieve goals with an increase in revenues by 7%.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory by 7%.
- Built lasting relationships with clients through outstanding customer service interactions.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Led sales region to increase sales and boost team morale.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics by implementing committees with employee's to increase their career development.
Education
Bachelor of Science - Marketing
University of Missouri - St Louis
St Louis, MO2000
Skills
- Strategic Planning
- Business Administration
- Network Development
- Market Research
- Revenue Generation
- Product and Service Knowledge
- Staff Management
- Account Development
- Account Management
- Client Account Management
- Territory Expansion
- Sales Expertise
- Marketing and Promotional Campaigns
Timeline
Regional Sales Manager
Drury Hotels
03.2013 - Current
Regional Manager
Retail Business Development (RBD)
09.2008 - 03.2013
Area Sales Manager
Enterprise Car Sales
05.2000 - 08.2008
Bachelor of Science - Marketing
University of Missouri - St Louis
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