Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Kevin Jackson

St. Petersburg,FL

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

7
7
years of professional experience

Work History

Cleaning Team Supervisor

Bilmar Beach Resort/ Sloppy Joes
Treasure Island, FL
06.2018 - 07.2022
  • Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
  • Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
  • Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
  • Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.

Kitchen Manager

Popeyes Chicken
St. Petersburg, FL
04.2018 - 10.2020
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Maximized quality assurance by completing frequent line checks.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Education

MBA - Business Administration

St Petersburg College
St. Petersburg, FL

Skills

  • Analytical Thinking
  • Service Level Agreements
  • Inventory Assessments
  • Collaborative Environments
  • Verbal and Written Communication
  • Attention to Detail
  • Safety Awareness
  • Budget Adherence
  • Inventory Accuracy
  • Shift Scheduling
  • Coaching and Mentoring
  • Constructive Feedback
  • General Housekeeping
  • Evaluating Employee Work
  • Giving Constructive Feedback
  • Coordinating Daily Operations
  • Equipment Inspection
  • Work Planning and Prioritization
  • Workflow Schedules
  • Teamwork and Collaboration
  • Staff Training
  • Team Meetings
  • Overseeing Daily Activities
  • Issue Resolution
  • Effective Working Relationships
  • Continuous Professional Improvement
  • Interpreting Job Specifications
  • Job Assignments

Timeline

Cleaning Team Supervisor

Bilmar Beach Resort/ Sloppy Joes
06.2018 - 07.2022

Kitchen Manager

Popeyes Chicken
04.2018 - 10.2020

MBA - Business Administration

St Petersburg College
Kevin Jackson