Kevin Jackson

• Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
• Contacted customers to assess satisfaction and current needs.
• Kept detailed records of customer interactions for optimal traceability.
• Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
• Developed presentations showcasing product offerings tailored specifically to individual client needs, driving interest in our services furthering the closing process effectively.
• Consistently exceeded quota expectations leading the way among fellow representatives.
• Resolved client disputes professionally, contributing to enhanced brand reputation and client trust.
• Provided regular performance updates to management on account portfolio status, ensuring transparency throughout the organization.
• Retained high-value clients by providing exceptional support and personalized service.
• Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.
• Supported customer satisfaction through regular follow-up and communication.
• Strengthened company reputation with exceptional service, handling client concerns with professionalism and patience.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Stayed current on company offerings and industry trends.
• Achieved or exceeded company-defined sales quotas.
• Contributed to team objectives in fast-paced environment.
• Met existing customers to review current services and expand sales opportunities.

Listing oilfield employment simply to account for time.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.