Summary
Overview
Work History
Education
Skills
References
Languages
Clients
Timeline
Generic

Kevin J. Chang

North Miami,FL

Summary

TO OBTAIN A CHALLENGING POSITION IN A HIGH-QUALITY ENGINEERING ENVIRONMENT WHERE MY RESOURCEFUL EXPERIENCE AND TRAINING WILL ADD VALUE TO THE SUCCESS OF AN ORGANIZATION.

Overview

14
14
years of professional experience

Work History

Project Manager

JJ Groundworks
01.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Reported regularly to managers on project budget, progress, and technical problems.

Supervisor

RTS Underground
01.2021 - 01.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.

Manager

KBZ Services, Inc.
11.2018 - 01.2021
  • Safely lead underground crews on various size projects
  • Organize materials, equipment, and labor to achieve project goals
  • Update prints, manage billing, and communicate job status with the customer
  • Ensure safety practices are observed by all crews
  • Reports, coordinates, and supervises all aspects of a project
  • In addition, chance orders and price schedules
  • May work independently performing site surveys for estimates, proposal preparation, or quality assurance
  • Evaluate Teammate Performance and develop a plan for increased growth and responsibility
  • Interpret construction drawings and create as-build prints
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

General Technician

Florida City Gas
05.2018 - 11.2018
  • Efficiently worked a route to complete customer and company's compliance orders and procedures in a timely manner
  • Actively and accurately captured documentation in the Mobile Data Terminal and recognizes abnormal operating conditions
  • Assisted in connecting and disconnecting gas service
  • Assisted in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation
  • Assisted in performing regular meter inspections, paints and maintenance
  • Provided assistance with all distribution activities involved with the installation, repair and maintenance
  • Operated basic equipment and tools, traffic control, landscaping and general maintenance and performed sniff tests
  • Digging, shoring, repairing leaks, testing and wrapping pipes, and pressure recording devices
  • Used a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities
  • Ensured truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition
  • Operated Automated Dispatch system to complete meter reads and turn-offs service
  • Identified abnormal operating conditions and took appropriate actions

Supervisor

Mastec
02.2015 - 05.2018
  • Knowledge of Federal, State, local and company safety policies and assist in the continued development of a Safety Culture in the workplace
  • Determined resource needed and allocated as necessary to meet project requirements, such as scheduling to meeting project milestone dates
  • Interpreted and explained project plans and specifications to staff to ensure compliance with specifications
  • Directed and supervised internal and subcontracted work force
  • Knowledge of aerial and underground utility construction means and methods appropriate to the specifications of the project
  • Tracked and reported all internal and subcontracted resources and report daily/weekly/monthly production as it relates to the overall project schedule
  • Prepared and submitted budget estimates, progress and cost tracking reports
  • Requisition supplies and materials, as required by supply chain management, to complete construction projects
  • Communicated with supervisory personnel, owners, subcontractors and design professionals to discuss and resolve matters such as procedures, complaints and construction challenges
  • Investigated all construction related claims and delays to ensure proper procedures are being implemented and enacted

Utility Locator

U.S.I.C. Locating Services
01.2013 - 02.2015
  • Used maps, computerized locating devices and other equipment including Ground Penetrating Radar
  • Physically locate the potential dig site and assess the work zone to determine if obstacles exist to accurately locating and marking the location of underground utilities
  • Used a computer or iPad to manage the geographically assigned workload using the state's work order system to receive work assignments, accurately record work performed and closeout requests
  • Marked utility locations including lines, manholes, meters and other underground utilities
  • Communicated with requestors or property owners to explain the process and resolve any complaints
  • Assisted the repair crew to find cutoffs or isolation valves
  • Assisted in investigating complaints or legal requests

Assistance Coordinator

Road America Motor Club
05.2011 - 01.2013
  • Requested customer identifier information and locate customer in internal computer system
  • Identified types of service needed (towing, jump start, flat tire, fuel/fluid delivery, etc)
  • Received and routed 'information calls' to the appropriate department
  • Dispatched roadside assistance
  • Confirmed a dispatched call that have past the estimated time of arrival (ETA) by calling the member to ask if the service has been completed

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL

High School Diploma -

Hialeah Sr High School
Hialeah, FL

Skills

  • Systematic

  • Analytical

  • Detail-oriented

  • Efficient time management

  • Problem solving

  • Active listening

  • Teamwork

  • Interpersonal skills

  • Self-motivated

  • Disciplined

  • Proficient in Microsoft Office Suite

  • Customer relations

  • Construction management

  • Quality assurance and control

References

  • Mauricio Lugo, Asset Protection, (305) 721 - 7592
  • Edgardo Ortiz, Manager, (305) 801 - 5405
  • Emmanuel Alcala, Supervisor, (305) 492 - 9876

Languages

Spanish
English

Clients

FPL(SSup),AT&T (FTTC),PIKE,Mastec,Comcast,Bluestreak,Century Link,IRBY

Timeline

Project Manager

JJ Groundworks
01.2023 - Current

Supervisor

RTS Underground
01.2021 - 01.2023

Manager

KBZ Services, Inc.
11.2018 - 01.2021

General Technician

Florida City Gas
05.2018 - 11.2018

Supervisor

Mastec
02.2015 - 05.2018

Utility Locator

U.S.I.C. Locating Services
01.2013 - 02.2015

Assistance Coordinator

Road America Motor Club
05.2011 - 01.2013

Associate of Arts - Business Administration

Miami Dade College

High School Diploma -

Hialeah Sr High School

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