Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kevin Jeter

Summary

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manager, Knowledge Management

Aver LLC
12.2023 - Current

Developing the Power Platform environment for the National Risk Management Center (NRMC) at the Cyber Security and Infrastructure Security Agency (CISA). Leading a team of Power Platform developers for the NRMC. I'm a Subject Matter Expert regarding Power Apps, Power BI, Power Automate, Power Pages and SharePoint Online.

  • Developing Copilot agents to implement AI solutions for the Knowledge Management branch of NRMC
  • Built and deployed a Power BI API to gather SharePoint metrics across NRMC tenant. Metrics offer insights to user utilization, months of high utilization, and most popular websites.
  • Designed and deployed a Power App to streamline the collection of customer support tickets. The support ticket application revealed that the KM team responds to a request within 10 minutes 100% of the time and our approval rating is 97%.
  • Created and implemented a Power Automate connector to Power Bi, enabling seamless posting of Power BI data to SharePoint.

Enterprise Application Engineer, Lead

PTP
05.2023 - 12.2023
  • Managed a team of knowledge management engineers at the Joint Chiefs of Staff Directorate of Management (Pentagon).
  • Developed and maintained enterprise applications to enhance operational efficiency.
  • Collaborated with cross-functional teams to identify application requirements and improvements.
  • Conducted system testing and troubleshooting to ensure optimal performance of applications.
  • Assisted in integrating new software solutions into existing systems for seamless functionality.
  • Analyzed performance metrics to identify areas for improvement and drive operational excellence.

SharePoint Developer

ManTech
10.2019 - 05.2023
  • Developed and maintained SharePoint sites to enhance collaboration and information sharing.
  • Customized workflows using Power Automate to streamline business processes and improve efficiency.
  • Provided technical support for SharePoint users, resolving issues and enhancing user experience.
  • Collaborated with cross-functional teams to gather requirements and implement SharePoint solutions.

SharePoint Consultant

NAVSEA
06.2014 - 10.2019
  • Led SharePoint implementation projects, ensuring alignment with organizational goals and user requirements.
  • Developed custom workflows to enhance collaboration and streamline business processes across departments.
  • Mentored junior consultants, fostering professional growth and improving team performance in SharePoint solutions.
  • Conducted thorough needs assessments to identify client requirements and tailor SharePoint functionalities accordingly.

Education

Bachelor of Arts - Economics

Kenyon College
Gambier, OH
05-1994

Skills

  • Power BI
  • Power Apps and flow administration
  • Power Automate
  • API design and development
  • Javascript
  • Object-oriented programming
  • HTML
  • RESTful apis
  • Quality assurance
  • Project management
  • Data analysis
  • SQL development
  • Data visualization

Certification

  • Power Platform Administrator - 2021
  • Scrum Fundamentals - 2021
  • ITILv4 License - 2012

Timeline

Manager, Knowledge Management

Aver LLC
12.2023 - Current

Enterprise Application Engineer, Lead

PTP
05.2023 - 12.2023

SharePoint Developer

ManTech
10.2019 - 05.2023

SharePoint Consultant

NAVSEA
06.2014 - 10.2019

Bachelor of Arts - Economics

Kenyon College
Kevin Jeter