Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Johnson

Edmond

Summary

Dynamic Warehouse Manager with a proven track record at Millcreek, excelling in inventory management and team leadership. Enhanced operational efficiency through innovative layout redesigns and cross-training programs, resulting in improved order fulfillment and customer satisfaction. Skilled in safety oversight and budget controls, fostering a motivated workforce dedicated to excellence.

Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in RFMS and OSHA.

Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues.

Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Professional warehouse specialist with strong expertise in forklift operation and warehouse management. Skilled in inventory control, loading and unloading materials, and maintaining safety standards. Known for effective teamwork and adaptability to changing demands. Reliable and results-driven, ensuring efficient operations and timely task completion.

Overview

18
18
years of professional experience

Work History

Warehouse Manager

Millcreek
02.2025 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
  • Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • Reduced order processing time by redesigning layout for more effective use of space and easier access to high-demand items.
  • Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
  • Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Warehouse/ Cabinet Manager

Millcreek
10.2023 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Operations Manager

Floor & Decor
02.2020 - 09.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Pro Services Specialist

Lowes Home Improvment
01.2012 - 02.2020
  • Implemented a structured approach to problem-solving, promoting a more efficient resolution of client concerns and inquiries.
  • Managed a diverse portfolio of projects, ensuring successful completion within budget constraints and meeting client expectations.
  • Collaborated with sales team to develop targeted marketing strategies that drove revenue growth for the company.
  • Assisted in the development of departmental budgets, monitoring expenditures closely to ensure optimal resource allocation throughout the fiscal year.
  • Improved customer satisfaction by providing timely and accurate service solutions for their professional needs.
  • Optimized project management processes to reduce turnaround time, resulting in increased client satisfaction and repeat business.
  • Responded to customer requests for products, services, and company information.

Deputy Fire Chief

Newkirk Fire Department
06.2007 - 01.2012
  • Evaluated department performance regularly using established metrics, identifying areas of improvement and implementing necessary changes.
  • Directed public outreach campaigns to promote fire safety awareness and preparedness, reducing the number of preventable incidents within the community.
  • Implemented an effective maintenance program for all apparatuses and equipment, reducing equipment downtime significantly.
  • Coordinated fire investigation efforts alongside law enforcement agencies to determine origin, cause, and potential criminal activity related to fires within jurisdictional boundaries.
  • Reduced property damage and loss by conducting regular fire safety inspections in high-risk areas.
  • Improved emergency response times by implementing streamlined dispatch procedures and efficient resource allocation.
  • Established strong relationships with neighboring departments to enhance mutual aid agreements during large-scale emergencies or resource shortages.
  • Increased firefighter safety by developing comprehensive training programs focused on proper equipment use and situational awareness.
  • Oversaw incident command at major emergencies, coordinating resources and communication for optimal results.
  • Managed department budget effectively, ensuring appropriate allocation of funds for personnel, training, and equipment needs.
  • Enhanced community relations through public education initiatives, including fire prevention workshops and school presentations.
  • Expanded the department''s capabilities by incorporating specialized teams such as hazardous materials response units and technical rescue squads.
  • Collaborated with local agencies to create regional response plans for large-scale incidents, improving overall preparedness levels.
  • Optimized staffing levels to ensure adequate coverage during peak call times while maintaining fiscal responsibility.
  • Developed successful grant proposals to secure funding for department improvements such as equipment upgrades and additional personnel.
  • Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Implemented comprehensive training operations, inspections and performance evaluations.
  • Directed work of 8 firefighters engaged in extinguishing fires.
  • Supervised cleaning and maintenance of buildings, rooms and equipment.
  • Optimized fire services management with introduction of new systems, policies, procedures and tools.
  • Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
  • Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
  • Oversaw scene operations and assigned firefighters to strategic locations.
  • Inspected stations, uniforms and vehicles regularly for signs of maintenance needs or general professionalism.
  • Checked fire suppression equipment regularly and oversaw upkeep.
  • Inspected buildings to determine fire risk and advise owners on prevention methods.
  • Assigned firefighters to jobs at strategic locations to facilitate rescue of persons and maximize application of extinguishing agents.
  • Created fire prevention courses to educate general public.

Education

General

Blackwell High
Blackwell
05-1998

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Inventory management
  • Delegating work
  • Hiring and training
  • Loading and unloading
  • Problem-solving
  • Order picking and processing
  • Employee safety
  • Safety monitoring
  • Staff supervision
  • Mentoring and training
  • Order fulfillment
  • Staff management
  • Warehouse layout optimization
  • Customer care
  • Workflow coordination
  • Safety oversight
  • Workforce management
  • Safety standards
  • Team building and leadership
  • Warehouse logistics
  • Employee scheduling
  • Operations planning
  • Operations management
  • Billing and invoicing
  • Equipment maintenance
  • Logistics management
  • Supplies inventory
  • Purchasing management
  • Performance evaluations
  • Warehouse auditing
  • Budget controls
  • Daily cycle counting
  • Warehouse organization
  • Daily operations management
  • Forklift operation
  • Distribution and warehousing
  • Delivery scheduling
  • Relationship building
  • Customer service
  • Warehouse inspections
  • Inventory audits

Timeline

Warehouse Manager

Millcreek
02.2025 - Current

Warehouse/ Cabinet Manager

Millcreek
10.2023 - 02.2025

Operations Manager

Floor & Decor
02.2020 - 09.2023

Pro Services Specialist

Lowes Home Improvment
01.2012 - 02.2020

Deputy Fire Chief

Newkirk Fire Department
06.2007 - 01.2012

General

Blackwell High